AVTrails

Occasionally lost, but always learning along the way.

[AVTrails @AVTrails]

@airindia My flight is cancelled with no notification and reaccomodation options. Kindly request for assisting me further. Frequent flyer.

[AVTrails @AVTrails]

@pharmeasyapp a loyal customer since years, been several times now that after ordering you cancel items partially and refund. Can’t your inventory reflect the same while creating order so user sees what’s available/what’s not.

This is not acceptable anymore.

[AVTrails @AVTrails]

@CoachDanGo Manuka honey

[AVTrails @AVTrails]

@Surendar__05 No games😅

[AVTrails @AVTrails]

@IndiGo6E Hello Team,
I don't see BBI - SIN flights from April 2026 onwards. May I check if there's any technical glitch at IndiGo's end?

[AVTrails @AVTrails]

@Ask_Singaporetm Appreciate the prompt response, Nitesh. DM'ed the details.

[AVTrails @AVTrails]

@Singtel - you may want to work on guardrails for your conversational AI bot. Few multi-turn conversations turned into a general agent from a shopping agent.

[AVTrails @AVTrails]

@secretlabchairs Fully now a research agent

[AVTrails @AVTrails]

@secretlabchairs - you may want to work on guardrails for your conversational bot (apparently built using OpenAI GPT). Few multi-turn conversations turned into a research agent from a shopping agent.

[AVTrails @AVTrails]

@BookMyForex @YESBANK

Recent Data breach from bank's end led to unauthorized transactions on my forex card. Request for refund.

[AVTrails @AVTrails]

@Apple Loyal customer for more than a decade, however never expected such a treatment at the Apple store customer care for my device. I'd appreciate your assistance for the matter.

[AVTrails @AVTrails]

:: Working on a screen all day to buy a life away from screens

[AVTrails @AVTrails]

@instamart_it @Swiggy Received different items than ordered. Kindly request your help

[AVTrails @AVTrails]

@airindia Wife traveling alone for medical reason. Flight has been cancelled. Unable to reach out to customer care via phone nor via X, kindly request your prompt response.

[AVTrails @AVTrails]

@IndiGo6E @IndiGo6E Team, I'm unable to check in for my mum's upcoming flight tomorrow. She's traveling alone. Kindly request your help.

[AVTrails @AVTrails]

@SingaporeAir Hello Team, thank you for your patience. I've shared the details on DM.

[AVTrails @AVTrails]

@SingaporeAir Helle Team, my parents are frequent flyers. Need your assistance in helping with rescheduling their upcoming flights.

[AVTrails @AVTrails]

@TATAAIGIndia Hello Team, I've purchased a travel insurance and would like to request for extension. Would appreciate your assistance.

[AVTrails @AVTrails]

@IndiGo6E Appreciate the @IndiGo6E team, especially Deepa, for finally stepping in, understanding my concern, and swiftly moving my mother to a direct flight. Grateful for the resolution and care shown. Thank you!

[AVTrails @AVTrails]

Hi @IndiGo6E, w.r.t my request - https://t.co/ugJ5Z66lKF

Been almost 2 weeks now, no attempt has been made to resolve this rescheduling request for a genuine medical concern. Request your kind attention.

[AVTrails @AVTrails]

Hi @IndiGo6E, I had to book my mum’s Nov travel via Kolkata since direct flights weren’t showing after Oct 22. Now I see direct flights available again. Could you kindly help shift her booking to a direct one for comfort and ease of travel?