@JagexSupport I might have figured it out, next problem is in the hands of you guys, i sent an email explaining my issue just waiting for a response hoping for a fix! Thanks!
@JagexSupport Havent recieved any of my prime loot because apparently my Amazon account is connected to the wrong runescape account which isnt mine. I only own one Runescape account. How can i unlink my amazon account to whatever random account its on now…