Hi @airindiain , it’s been 6 months since my flight cancellation. After 100’s of calls , emails & Twitter messages each time ( reply looks automated) and on phone they say you will get your return in 10 days and nothing happens. Are you planning not to refund it? Case - 07000167
@parth2k Dear Sir/Ma'am, Apologies for the inconvenience caused. Kindly DM your email id. We are looking into your query promptly along with the concerned team, so as to ensure no further delays. We have also mailed your latest tweet for a quick response on your refund.
@airindiain This has been the case from last 6 month. I don’t know who can take action on this refund? No one responds to emails ,call or even your requests
@MoCA_GoI@HardeepSPuri - it’s been 6 months since my flight cancellation. But @Airindia never refunded after numerous calls, email and Twitter message. Can you help me get the refund as lot of passengers in Airindia are facing the same problem ?
Sh. @HardeepSPuri all the hard work put in by GOI, you & your team, @MoCA_GoI and @MEAIndia etc. gets compromised when at the front end airline partners for e.g. @airindiain don't uphold the same values or service levels. Pls. take needed action to facilitate refunds urgently. 🙏