@GoogleMyBiz Legitimate business and I'm being treated as if I am a fake business so not cool at all and I am at me very end of my rope and need this fixed ASAP.
@sundarpichai Hi, my Name is Hector Hernandez.. I am a Business owner who has been using Google My Business since 2019 for my business, Triple A locksmith out of Lancaster Pennsylvania. My business profiles has been suspended since March 28 2024.
@GoogleMyBiz I don't understand why this is happening when so many businesses on Google do not use a store front address but they are live on maps. I know many locksmiths that use there home addresses as base and they are on Google maps without any issues. DO I NEED TO PAY GOOGLE TO BE LIVE?
@GoogleMyBiz Case ID 2-3026000036761
I am so confused because they say I can reinstate but no reason of why. That doesn't make any type of sense. I am a locksmith in a service area and use my home as base so I don't have a store front. It says I can do this as a plumber or electrician would.
@ShawnRamse315@IbizaDanielle@GoogleMyBiz I am ok I've been scammed already by a so called hacker.. I am not trying to do anything illegal which I didn't know that scumbag was hacking into the systems and he got me for a bit of money.
@Darylrosenblat1@GoogleMyBiz Listen if you are requiring money from me in order to do so. I e already been scammed here and they already took almost $400 from me am j fell for the scam so if you want mkne8dont write to me again
@GoogleMyBiz Amy will you be able to tell me why is it they are taking so long to look at my business profile and make a decision. The reason why I'm asking is because it's going on 2 months already and I am not getting no sales because my business is no longer on Google Maps.
@GmbSuspended so I think I have been scammed by another company who said they can help also but after said an done they got $300+ from me and kept asking for more on another supposedly next step in the process but I could not do it. Is this service FREE or is there a fee also?
@GoogleMyBiz I am and have been following the guidelines this is the issue. No matter how many times I look at the guidelines I feel I am following them to the Tee. There should still be an explanation regardless on why my business was suspended when I am following what I think Is correct π―.
@sundarpichai you can email me at any of the business emails I've sent you. I would definitely love to hear from you if possible to clarify what is going on with this situation and how can we can fix this error for future small businesses that use your platform. Have a great day.