Danielle

[Danielle @IbizaDanielle]

@dhlexpressuk I need your help desperately! something was supposed to be delivered today by you as I am flying Monday to Disneyland - it’s on its way to my local hub but apparently I can’t collect until Monday. Is there no way that I can collect today from anyone anywhere?

[Danielle @IbizaDanielle]

@GoogleMyBiz I have messaged you like you have asked so please check your messages!! I would like to make a formal complaint because yet again none of you are listening to me or helping me.

[Danielle @IbizaDanielle]

@GoogleMyBiz please respond to my message. I am at breaking point now. How do I make a formal complaint? This is ridiculous!

[Danielle @IbizaDanielle]

@GoogleMyBiz I have messaged again because you haven’t listened again and again you’ve sent the same generic message as everyone else!! Please actually listen to what I’m saying

[Danielle @IbizaDanielle]

@GoogleMyBiz I appealed a review for removal in December last year, I WON THE APPEAL & it was REMOVED. In march I asked you to unhide new reviews and you have also unhidden that appealed review!! Please someone help me I’ve been asking for help for 2 months no one is responding

[Danielle @IbizaDanielle]

@GoogleMyBiz Hi Lia, I have messaged and heard nothing back. Please can you help me resolve this issue?

[Danielle @IbizaDanielle]

@GoogleMyBiz You are causing me so much distress I’ve had to be signed off work. I’ve been begging your support team for help for 2 months for a mistake YOU have made. It shouldn’t be this hard to get help!

[Danielle @IbizaDanielle]

@GoogleMyBiz Is someone actually going to help me? I’ve messaged you like you’ve asked and again I’m being ignored! What you’re doing to me is so unfair! You’ve sent me into a mental breakdown and no one seems to care! All because of a huge mistake YOU have made.

[Danielle @IbizaDanielle]

@GoogleMyBiz @Aaa24hr2832 Can you respond to me then? Or are you going to ignore me like everyone else at Google? This is incredibly distressing! Please reply to me. This has been going on for 2 months

[Danielle @IbizaDanielle]

@GoogleMyBiz If you truly understand how important this is for me (the same line every single support worker has said but not helped me) then please help me fix this issue today. I cannot wait another 2 months being unwell because of this!

[Danielle @IbizaDanielle]

@GoogleMyBiz Hi Iia I have messaged, please can you confirm you are going to help?

[Danielle @IbizaDanielle]

@GoogleMyBiz I appealed a review for removal in December last year, I WON THE APPEAL and it was REMOVED. In march I asked you to unhide new reviews and you have also unhidden that appealed review!! Please someone help me I’ve been asking for help for 2 months. Please help me

[Danielle @IbizaDanielle]

@GoogleMyBiz Hi Lia, please check the inbox I have messaged you please help me I’m begging you

[Danielle @IbizaDanielle]

@GoogleMyBiz I appealed a review for removal in December last year, I WON THE APPEAL and it was REMOVED. In march I asked you to unhide new reviews and you have also unhidden that appealed review!! Please someone help me I’ve been asking for help for 2 months

[Danielle @IbizaDanielle]

@GoogleMyBiz Please I am begging someone help me I can’t take much more of this stress. Please please can a supervisor contact me immediately? I’m sick of crying and begging you for help!

[Danielle @IbizaDanielle]

@GoogleMyBiz Please can someone give me a callback from google business urgently? I’ve been in contact with you for 2 months now over a mistake you have made and no one is actually listening to my emails just sending the same generic crap!

[Danielle @IbizaDanielle]

@Google Can you please tell me how I’m supposed to get hold of a human for my google business account? You’ve reinstated a review that had been escalated and removed by you 4 months ago! When reinstating missing reviews you also reinstated that one! Someone contact me asap

[Danielle @IbizaDanielle]

@Google How the hell am I supposed to get hold of someone from google? Your customer service is shocking for such a huge company and this issue is urgent. Someone needs to contact me asap.

[Danielle @IbizaDanielle]

@BBCNews are you going to run a story on this as the technical issues are impacting most police forces across the UK?

[Danielle @IbizaDanielle]

@NespressoUK my husband has also received loads of presents for Christmas for his Vertuo Next machine that he is unable to use now that his machine is broke and can not be replaced!