Abhinav Anand

Optimist. Storyteller. Part time programmer. Customer champion. Looking for the missing pieces of the puzzle. Product @

[Abhinav Anand @AbhiCalvin]

@TheHeightsYear6 Would be great to see the children’s happy faces from group 4-6 as well please!

[Abhinav Anand @AbhiCalvin]

@tomasmcguinness @kzhen 😂

[Karen Edwards @AtHeadteacher]

Congratulations to all the children and ‘grown ups’ who ran at the Stonor Park event this morning. We had a fabulous turn out of Heights and ‘Heights to be’ children and parents and some impressive results. Huge thanks to @ruperthouse staff and parents for organising it.

[Abhinav Anand @AbhiCalvin]

@femkesvs https://t.co/P8m6Qadods for adhoc advice on specific topics. The same content covered in more detail in book form in Inspired and Empowered (by @cagan)

[Abhinav Anand @AbhiCalvin]

@ManishaDot @ccmarce_writes That made me curious as well! Quick Google and here it is: https://t.co/gcwF95ekUp

[Abhinav Anand @AbhiCalvin]

@British_Airways my flight has been cancelled and been automatically rebooked on a different date. The dates don't suit me and I've been trying to get through to BA customer care - but 30 mins waiting on the phone yesterday and trying since morning today. What should I do?

[Tim Soulo 🇺🇦 @timsoulo]

Let's talk about the "ROI of Content Marketing."

Far too often us marketers get challenged with this question by our boss (or our client):

- How do I know that my investment in content will guarantee a positive return? ...& how can I *MEASURE* it?

[Read more..]

[Abhinav Anand @AbhiCalvin]

@KhrisSerrano @cesilvam @joinClubhouse Hey - Could you ping me one as well? Thanks.

[Alan Quayle @Alan_Quayle]

Featured today @TADSummit #EMEA #Americas

Cloud Native Function for 5G success @gsikora1 #ovoo https://t.co/37fk2sH4Jk

Fighting Fraud & Frictionless Customer Experience @AbhiCalvin @Smartnumbers https://t.co/kKOGCr5Crk

Sponsors @GoContactCloud @Sangoma @Radisys @AutomatBerlin

[Alan Quayle @Alan_Quayle]

Updated @TADSummit #EMEA #Americas agenda. https://t.co/Okkq0ETUgb

Thought-leadership in #ProgrammableCommunications

@AutomatBerlin @Radisys @GoContactCloud @Sangoma @JooCamarate1 @AbhiCalvin @steely_glint @howethomas @faleitao @agaf0x @bourgois @RobinJPickering @TeleSign

[Abhinav Anand @AbhiCalvin]

@tomasmcguinness Hey - Have you looked at this? They have some defined ideas on what’s required and funding if required as well. It’s an NHS initiative. https://t.co/rGstj21J85

[Abhinav Anand @AbhiCalvin]

@GWRHelp Setting up and offering clarity on a %age discount for next year based on the number of months of reduced service might be a win/win situation for train companies and season ticket holders. i.e. GWR doesn’t have to refund, but offers a 25% renewal disc for 3 months disruption.

[Abhinav Anand @AbhiCalvin]

@GWRHelp Hi - I’ve an annual season ticket bought in December. Is it possible to freeze the ticket for a few months?

[Abhinav Anand @AbhiCalvin]

@ryan_caldbeck OKRs work really well. They allow goals to be transparent, reduce friction between org functions by aligning them and create an environment where everyone in the org gets a say and therefore is committed to the goals.

[Abhinav Anand @AbhiCalvin]

@tomasmcguinness I’ve bought gen 2s two months ago as well 😂. Yes - let’s catch up soon!

[Abhinav Anand @AbhiCalvin]

@tomasmcguinness The old version of AirPods - I thought you bought them a couple of months ago.

[Abhinav Anand @AbhiCalvin]

@tomasmcguinness What did you do with the old ones?

[Abhinav Anand @AbhiCalvin]

@aprildunford Identify some patterns in sales that worked and build a playbook for sales.

Use it to start scaling sales, distribution and marketing to accelerate new customer acquisition in the PMF market.

Continue finding new use cases/markets with some of the existing sales people.

[Abhinav Anand @AbhiCalvin]

@geoffwhite247 2/2 Meanwhile, mobile operators continue to promote A2P SMS for 2FA. Cheekily, they also make money by selling SIM swap and mobile identity checks to financial orgs to detect that the account takeover has happened. The focus needs to shift from fraud detection to prevention.

[Abhinav Anand @AbhiCalvin]

@geoffwhite247 1/2 It definitely is. The focus needs to also be on the operators preventing the account takeover to happen initially. Lack of proper fraud prevention and ID&V at the operators allows the ATO to happen. They are culpable, but with lack of liability, get away.