@StandardBankZA I was not provided with any number. The last communication was that someone from merchant team will communicate directly. No one has done that and I’m still waiting. What is the next step here and how long should a reversal or release of funds take?
@StandardBankNa@StandardBankZA I cant keep running around in circles over the bank releasing a payment. Now you are going to cost me my airline tickets. I have been waiting since 29 Dec 2022. Been bounced off from one agent to another, email response terrible. What’s this?
@StandardBankZA I paid for tickets on the 29th, didn’t get my tickets, bank said my money was held for some reason. I asked for a reversal/release. Up to now, no ticket, not money back! Have called many times and talked to many agents to no avail.
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