@a2hosting Hi, are you replying to support tickets yet, a fortnight after your catastrophic data loss? Or are customers still being blanked ? All I want to know is whether we're looking at total data loss - files and database or is either part salvagable?
@mcampbell_12 @a2hosting_alert When was it back up? There's no indication in the status updates that any new servers are being brought back online for the past 2 days.
@a2hosting_alert An outage can be forgiven. Even data loss. But obstructing the flow of status information to your customers is outrageous. It's difficult to see this not being fatal for A2.