Michael Campbell

[Michael Campbell @mcampbell_12]

@coma24 @a2hosting_alert I get it. I almost lost everything. We were starting to rebuild from scratch essentially (a data set from 2017).

[Michael Campbell @mcampbell_12]

@AdStorm_Agency @a2hosting_alert My website came back online yesterday (5/2) at about 10 AM. Honestly, I wasn't expecting it at all. I still have an open support ticket and the department still says Pending Recovery. I've performed all the necessary backups just in case it goes down again.

[Michael Campbell @mcampbell_12]

@B0SSaL1Nie @a2hosting_alert My website is relatively small, less than 1.5 GB. So maybe that's why I was able to get online a bit quicker than everyone else?

[Michael Campbell @mcampbell_12]

@jacksimone78 The first thing I did was back up my database, which was the core piece I was missing

[Michael Campbell @mcampbell_12]

@okarpov @AminaMuraina @a2hosting_alert Even with lost data, it's still significantly more than what I had locally

[Michael Campbell @mcampbell_12]

@a2hosting_alert The server is mi3-oc1

[Michael Campbell @mcampbell_12]

@a2hosting_alert My website is now back up. The speed seems OK. The database is slightly old: 3/25

[Michael Campbell @mcampbell_12]

@MJMunson @a2hosting_alert Ughhh... I didn't even notice that. I need my database, I have basically nothing other than my source code

[Michael Campbell @mcampbell_12]

@askcp @AminaMuraina @a2hosting_alert I only have one ticket open. They only thing that has changed recently is that the Department says 'Pending Recovery', before that it was Triage

[Michael Campbell @mcampbell_12]

@AminaMuraina @a2hosting_alert At least give us an update. We haven't seen any kind of update in 44 hours

[Michael Campbell @mcampbell_12]

@ZDNet @campuscodi I'm sad to say I am one of those customers and I don't have a recent backup of my database. I'm screwed until they restore my server @a2hosting @a2hosting_alert

[Michael Campbell @mcampbell_12]

@CMcgretzky @a2hosting @a2hosting_alert I don't think you're right. They are still in the process of restoring the servers. Obviously, they are not going to accept new customers if their servers are unavailable due to the restoration.

[Michael Campbell @mcampbell_12]

@a2hosting_alert Why hasn't there been any new updates on the Windows servers issue since 8:05 PM on April 29th? We need to know what is going on.

[Michael Campbell @mcampbell_12]

@a2hosting_alert When are we going to see another real update? Is it going to be another week before we see any progress on our servers?

[Michael Campbell @mcampbell_12]

@a2hosting_alert What happened to your 99.9% Uptime Commitment? Our websites have been down for over 171+ hours with no ETA on restoration. A2 is currently at 76.25% Uptime for this month, 94.01% so far this year, and 98.05% for the rest of this year with no other downtime.

[Michael Campbell @mcampbell_12]

@a2hosting_alert How is anything resolved?

[Michael Campbell @mcampbell_12]

@a2hosting_alert When will mi3-oc1 be restored? The owners of my company are needing answers now. We are losing so much money because of this.

[Michael Campbell @mcampbell_12]

@JohnSmith3932 @a2hosting_alert @a2hosting I wish I had a current local backup of my data, hindsight 20/20

[Michael Campbell @mcampbell_12]

@DTBK_ @a2hosting_alert @a2hosting There's a couple videos on YouTube where people have experienced 1-2 week downtime. Plus the fact that they don't have, what seems like, no redundant servers to spin up is reason enough to leave