Hello @ESFW, are you still running Workshops - I have a £100 voucher to use? All the Leisure Classes have disappeared from your website. Also, my emails and calls have gone unanswered over the past month or so.
Hi @LNER@nationalrailenq@networkrail@NetworkRailSCOT. My family are sat stationary at Berwick-upon-Tweed on the 10:30 Kings X to 15:09 Edinburgh train. Please don't direct me to the LNER website because this service is not on there. No update for an hour, no food or water.
@LNER@nationalrailenq@networkrail@NetworkRailSCOT We need better communication. I understand you are doing everything to get things back up and running - but, you must have timescales in mind. I need an "at least ... minutes/hours".
@BeccaShiel@LNER@LNER It would be really useful to have some timescales. Chathill is a 3 hour round trip from Edinburgh by car. If it is likely (I appreciate that you cannot guarantee) that the train will not get to Edinburgh by 20:00 I'll set off now to collect my family.
@LNER@a_chavarriaf@nationalrailenq Hi Cameron - busy day for you! Thank you for trying to keep everyone informed. My point is that the live updates page does not include the 10:30 Kings X -> Edinburgh.
@a_chavarriaf@nationalrailenq@LNER please provide an update on the 10:30 Kings X to Edinburgh - nothing on your website for this service. I have family on the train currently stationary at Chathill.
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