🚀 Just wrapped up another exciting assignment at @VsavvyAcademy under the guidance of my coach, @Rita Ushie.
This time, I developed a 2025 Social Media Strategy for Essence by Mariam, a perfume brand that offers a wide range of fragrances.
That reminder really stood out to me. 💡
👉 It showed me that in strategy, it’s not only about presenting detailed ideas, but also making them clear, concise, and easy to digest. I took that advice, refined my work, and saw how much stronger it became.
After my submission, my coach @Raye_Hg shared this feedback:
“This is a beautiful work, just that the intro could have been summarized, always make it easy to read and short. Overall great job, well done!”
Here’s a snapshot of what I worked on:
•Goals & Key Objectives
•Mission & SWOT Analysis
•Target Audience & Behaviors
•Education & Promotion
•Pain Points & Needs
@Raye_Hg
This week at @VsavvyAcademy has been another milestone in my learning journey! 🚀
In Week 4, our focus was on Customer Support, and I got to dive deep into what it truly means to serve clients effectively while navigating real business situations.
This experience went beyond theory — it was about applying tools and strategies that help build trust and long-term relationships with clients.
A big thank you to my coach @Rita Ushie guidance throughout this process 🙏
✔️ Assigned follow-up tasks to stay on top of client needs
✔️ Logged an email and a note to ensure transparent communication
✔️ Explored dashboards & reporting to track performance and spot trends
The highlight for me was working hands-on with HubSpot where I:
✔️ Added sample contacts (customers/leads)
✔️ Created a company entry to simulate onboarding
✔️ Designed a sales pipeline with 3 stages: Lead → Contacted → Deal Closed
Here are some of the key areas we explored
•Different types of customer support and their impact
•Tools that make support seamless and professional
•A first look at CRM platforms like Zendesk and HubSpot
•Practical strategies for managing challenging customers
🚀 Just wrapped up a Social Media Strategy Assignment at @VsavvyAcademy, guided by my coach @Raye_Hg.
As part of my training, I built a 2025 Social Media Strategy for @thesportxchange a sports-tech brand merging fantasy sports, community, and block chain.
Week 3 of My Virtual Assistant Journey at @VsavvyAcademy
⭐This week has been impactful as we dived deep into tools and strategies that every modern Virtual Assistant and digital professional should know.
📚 Topics covered in Week 3
⭐ Google Workspace- How to use Docs, Sheets,
With strong communication skills, a detail-oriented approach, and proven training in professional inbox and calendar management, I make sure tasks, reminders, and follow-ups are not only managed but executed seamlessly.
This is where a Virtual Assistant adds real value. By managing calendars and inboxes with precision, I help leaders:
✅ Stay organized with a well-structured schedule
✅ Prioritize meetings, commitments, and tasks effectively
✅ Ensure no important email/appointment is overlooked