Admir Rusidovic

👨‍👩‍👧‍👦 1st Family. 🧑‍💻 2nd Entrepreneur @Manchester_Pc / As seen in the book: The Smarta Way To Do Business. Strengths: Tech & Marketing

[Admir Rusidovic @AdmirRusidovic]

@Sprytixl This is exactly how I use Claude Code. One of the biggest challenges is getting Opus to recognise when a task is stuck in an endless loop of errors and fixes, and when it should switch to a more suitable model or approach.

[Admir Rusidovic @AdmirRusidovic]

9/9

Would we go back to answering every call ourselves?

Probably not.

The biggest lesson?

Getting an AI to hold a conversation is relatively easy.

Getting it to reliably handle real customers is a completely different challenge.

[Admir Rusidovic @AdmirRusidovic]

1/9

3 months ago, we built an AI voice agent from scratch to answer calls for our own business.

It's now handled thousands of calls.

We've learnt quite a lot along the way. Some things worked surprisingly well, others were a nightmare.

Here's what we've learnt.

[Admir Rusidovic @AdmirRusidovic]

8/9

Has it helped our business?

Massively.

No more constant phone interruptions. We can focus on work and decide which enquiries need a callback.

But there's a catch.

Our conversion rate has dropped around 8%.

We don't yet know whether AI is responsible

[Admir Rusidovic @AdmirRusidovic]

In 2023, ChatGPT gave me that “this changes everything” feeling. Last week, it happened again. I deployed an autonomous AI agent into my workflow. Within hours, it built its own web app to manage tasks. No hand-holding. Just a goal. #OpenClaw

[Admir Rusidovic @AdmirRusidovic]

@dula79 @WWLNHS @AlisonUnsworth1 @rehmanh @SteveAdejumo WOW!!! Congratulations 🎉

[Sandy Lindsay MBE 🐝 @SandyLindsay]

This was me emptying my suitcase earlier … or not…(I’ll do it tomorrow!)…

[Admir Rusidovic @AdmirRusidovic]

@Melanie20092011 @CPHMCR @seriousfeather @ClarkeJ98 @DavidHowe1l Brilliant performance 👏 👌 🙌

[Admir Rusidovic @AdmirRusidovic]

Today for many, the smile will hide away the health worries, terminal illnesses, and memories of the loved ones that are no longer with them. 

I want to wish this remarkable group of people a very Merry Xmas

#mentalhealth
#MentalHealthMatters
#MerryChristmas

[Admir Rusidovic @AdmirRusidovic]

My vision is starting to come together, but I still have many small steps ahead of me. Every paragraph in this article emanates from a relentless desire to expand my knowledge by asking, listening, and reading. # #FridayFeeling #BlackFriday #Manchester https://t.co/tXkB5GVbwI

[Admir Rusidovic @AdmirRusidovic]

@dessiecheung Thank you for your support.

[Admir Rusidovic @AdmirRusidovic]

https://t.co/tXkB5GVbwI

#BlackFriday2021 #buiness #businessowner #ClimateCrisis #ClimateAction

[The Mirror @DailyMirror]

'Black Friday sales should be banned - as a small business owner I'm sick at the waste'
https://t.co/PM6IlFkFP9

[Admir Rusidovic @AdmirRusidovic]

@sayma41357058 @VodafoneUK Sounds familiar..