@Hermesparcels I've got two parcels that have been delayed since the 18th with no update... Chat bot just feeds me the same rubbish over and over again. Every Hermes delivery we have is always delayed for days. How can I speak to an actual person?
@Mark_Cram I produced some analysis for a project at Argos, and when my findings went against their stated business benefit they decided to omit the analysis entirely and, I shit you not, instead replace it with a giant thumbs up emoji... it didn't even get challenged
@EE Mis-sold a contract in store 6 months ago and now told by helpline I can't do anything about it, nor can I raise a formal complaint outside of speaking to an advisor. Surely that can't be the case?