Aegean Lines HelpDesk

Official Customer Service Account

[Aegean Lines HelpDesk @AegeanLinev1]

Hello @lipavenka! We’re sorry for the trouble. If you could send us a DM, we’d be more than happy to look into this for you!
@lipavenka

[Aegean Lines HelpDesk @AegeanLinev1]

Hi, please follow back and DM us with your full name, booking code, email address, and phone number so we can handle your query as quickly as possible. Thank you.

[Reilley @lipavenka]

@aegeanairlines your customer service sucks, I missed my connecting flight home and now I’m stranded in Frankfurt. Your people have been SO unhelpful. And all I want to do it go home!!! WTF?!

[Reilley @lipavenka]

@aegeanairlines your customer service sucks, I missed my connecting flight home and now I’m stranded in Frankfurt. Your people have been SO unhelpful. And all I want to do it go home!!! WTF?!

[Aegean Lines HelpDesk @AegeanLinev1]

@SimgeGrm2 Hello, I'm sorry for the issue you've experienced. Could you please send the details via DM so that we can review the matter? ^Asya

[Aegean Lines HelpDesk @AegeanLinev1]

Hello @SimgeGrm2! Kindly follow us back and send us a direct message. We're happy to assist you with any questions or concerns. Thank you!
@SimgeGrm2

[Aegean Lines HelpDesk @AegeanLinev1]

Hello @SimgeGrm2! We’re sorry for the trouble. If you could send us a DM, we’d be more than happy to look into this for you!

[Simge Görmüş @SimgeGrm2]

@aegeanairlines Hello, I filed a complaint regarding baggage damage, but I haven't received a response. Could you please look into this?

[Simge Görmüş @SimgeGrm2]

@aegeanairlines Hello, I filed a complaint regarding baggage damage, but I haven't received a response. Could you please look into this?

[Aegean Lines HelpDesk @AegeanLinev1]

@Menrcar Hello @Menrcar! Kindly follow us back and send us a direct message. We're happy to assist you with any questions or concerns. Thank you!

[Aegean Lines HelpDesk @AegeanLinev1]

We’re truly sorry for the frustration caused, this is not the experience we want for you. We’d be glad to help resolve this. Please follow back and DM your email address, phone number, and booking details, so we can assist further.
@Menrcar

[Aegean Lines HelpDesk @AegeanLinev1]

Hello @Menrcar! We’re sorry for the trouble. If you could send us a DM, we’d be more than happy to look into this for you!

[Enrico Carraro @Menrcar]

@aegeanairlines terrible assistance. More than 12 hours delay, no assitance, no reimbursement. Nothing. It’s more than a month that I’m waiting. What I have to do to have your reply?!

[Aegean Lines HelpDesk @AegeanLinev1]

Hi @nikomaria! We’d be happy to look into this for you. Please send us a direct message with your email address, and the phone number associated with your account, and we’ll take it from there. Thank you!

[Maria ❄️ @nikomaria]

@aegeanairlines hi Team from Aegean, the app keeps crashing and I couldn't chance a flight. Over the Hotline it would have been over 20 Euro more (😬). Please fix it asap. Thanks.

[Maria ❄️ @nikomaria]

@aegeanairlines hi Team from Aegean, the app keeps crashing and I couldn't chance a flight. Over the Hotline it would have been over 20 Euro more (😬). Please fix it asap. Thanks.

[Aegean Lines HelpDesk @AegeanLinev1]

@nikomaria Hello @nikomaria! We’re sorry for the trouble. If you could send us a DM, we’d be more than happy to look into this for you!

[Aegean Lines HelpDesk @AegeanLinev1]

Please check your DM we've replied back!
@lisainbuffalo

[Aegean Lines HelpDesk @AegeanLinev1]

@lisainbuffalo We've replied back to your DM!

[Aegean Lines HelpDesk @AegeanLinev1]

@lisainbuffalo Kindly check your DM we've replied back!

[Aegean Lines HelpDesk @AegeanLinev1]

Hello @lisainbuffalo! We’re sorry for the trouble. If you could send us a DM, we’d be more than happy to look into this for you!

[Aegean Lines HelpDesk @AegeanLinev1]

@lisainbuffalo We’re truly sorry for the frustration caused, this is not the experience we want for you. We’d be glad to help resolve this. Please follow us back and DM our your email address, phone number, and booking details, so we can assist further.@lisainbuffalo

[Aegean Lines HelpDesk @AegeanLinev1]

@mohamedqotb1 Hi @mohamedqotb1. Thank you for reaching out. I am sorry to hear about your situation. Can you please follow and DM us so we can respond to you. Regards, Izak

[Aegean Lines HelpDesk @AegeanLinev1]

Hello @mohamedqotb1! Kindly follow us back and send us a direct message. We're happy to assist you with any questions or concerns. Thank you!

[Mohamed Qotb @mohamedqotb1]

@aegeanairlines Hi, I booked a flight for 4. However, my son wouldn't be able to travel with us. I went to manage booking but couldn't find cancellation option on it. I want to cancel a single ticket.