ChrAer

[ChrAer @AerChr]

@EE I’ve been on hold for 45 mins. I need to speak to someone about my account urgently. This is ridiculous.

[ChrAer @AerChr]

@ITVXhelp why can’t I watch anything?? It’s not working on my TV or my phone 😭

[ChrAer @AerChr]

@SpotifyCares 🤣

[ChrAer @AerChr]

@SpotifyUK you’ve been charging me for Spotify premium for 6 years via my phone bill without me knowing. I’ve tried to resolve it on your chat and have been passed to 8 different people. It was a business account that never should have been”defaulted” to my personal phone bill.

[ChrAer @AerChr]

@SpotifyUK can you dm me, please?

[ChrAer @AerChr]

@ubereats_uk almost 2 hours and no update on my order. Your customer service is so bad.

[ChrAer @AerChr]

@TSB Ok perfect thank you!!

[ChrAer @AerChr]

@TSB can I pay in a cheque that has been made out in my maiden name?

[ChrAer @AerChr]

@TSB Even with the certificate

[ChrAer @AerChr]

@TSB Thanks, it’s okay I’ve ordered a new certificate, however, I just spoke to TSB on the phone to double check and they’ve told me they will not be able to process the check of it’s in my previous name…

[ChrAer @AerChr]

@TSB Is there any other way to do it? I have lost the certificate

[ChrAer @AerChr]

@TSB Can you update us please? “We’re working on it” isn’t good enough.

[ChrAer @AerChr]

@TSB You just keep saying the same thing to everyone. Can you give us an actual update please?

[ChrAer @AerChr]

@TSB I need to make a payment before 10am today. Do you know if the app is going to be working by then?

[ChrAer @AerChr]

@lookfantastic It’s been resolved by my credit card company, not you. You are truly incompetent.

[ChrAer @AerChr]

@lookfantastic Still no refund or correspondence.

[ChrAer @AerChr]

I placed an order with @lookfantastic on the 22nd of Aug.

Not delivered.

Evri provided a full incident report stating non-compliance of the driver and confirming it wasn’t delivered.

@lookfantastic have been messing me around ever since. It’s now the 17th of Sept.

[ChrAer @AerChr]

Well past 5pm on another day and still no refund.

[ChrAer @AerChr]

@lookfantastic Yeah, it’s funny how you keep replying here - where other people might see, but can’t actually get someone to sort this out.

[ChrAer @AerChr]

@lookfantastic They say they can’t help me because I have to wait on another department. But, refuse to give me contact details for said department.