NEW: A New York City pilot program to respond to 911 calls for mental health crises with social workers instead of cops appears to be reducing unnecessary hospitalizations, while increasing the percentage of people who accept help when offered. https://t.co/ttsoqPQfq5
@united I've now had to move my seat 3 times because you moved the person I'm flying with - no alert - no explanation. If' I'm playing for 1st class - don't move the seat I chose. Didn't have this problem on @AmericanAir#noexcuse
It's like you want to take a scary situation, that people are doing right now because they have to and make it worse; more inconvenient, more variables, more uncomfortable. I have to pay attention - because you don't.