@krispykremeUK Hi, yes - infact your staff refused. Got a little confrontational, took it back off my hands. Can I DM you about it please with further details as don't want to publicly name her or where she works?
@StarbucksUK I've sent a DM to you on Sunday about not receiving the reset password email to be able to get log back into my account. Can you please respond to me?
@LidlGB hi, is it 1 free bakery spin per day (so resets at midnight) or per 24 hour. Eg. If I bought something at 2pm today and got a spin, will I get another spin if I go again tomorrow say at 10am or will have to be again at 2pm or after?
@TfL Only reason I got through is because the barrier opened when putting the ticket in the ticket reader. He almost forced me to buy another ticket simply because he doesn't know or recognise the travelcard. I think you'd find that pretty unacceptable.
@TfL can you confirm this is an off peak day travelcard that can be used on all TFL lines & buses unlimited on the specified day between zones 1-6 and journey does not have to start at London Bridge. Price is Β£16.60 - same price on your adult rates here: https://t.co/7FE2TNrY81.
@TfL I know how much it costs but might be worth ensuring your staff who work front line at the stations also recognise that the photo I attached is a valid off peak day travelcard. Your staff tried to prevent me from going past the barrier with that travelcard claiming it is invalid
Only difference is that it was booked with @nationalrailenq but printed at a zone 4 Elizabeth line Station. Also as its unlimited travel - shouldnt matter where the journey starts?
@nextofficial Anything at all from the lost parcel. Even though I keep explaining myself, it's falling on deaf ears. It's an awful way to treat a customer's who has been with you for 20 years now. I'd like this to be escalated to someone who actually understands what's written. 4/final message
@nextofficial Why am I being asked by your online support when I received and returned a lost order? I placed an order on 22/12 and 2 of my parcels was lost. When I originally contacted NEXT, your CSA agreed it was lost and adjusted my account. The lost parcel has now been 1/many
@nextofficial I am unsure if it's that you have outsourced your support but in either instance I am furious of being accused of receiving a parcel that your delivery team lost and then told subsequently I returned it and to confirm what I've kept and haven't when I haven't received 3/many
@AldiUK Thanks for sharing. This link doesn't mention the creme being delayed. Your staff on the telephone line has said they have been delivered but staff in stores are saying no it hasn't and it's not just the stores I went to. As I said people are reporting the same on tiktok & Insta.