Agnes Sebastian

[Agnes Sebastian @AgnesSebastian3]

#natarajanchandrashekaran kindly help with the situation

[Agnes Sebastian @AgnesSebastian3]

@TataCompanies @airindiain @AirIndia_assist AI 188 for Dec 3rd is postponed by close to 12 hrs, imagine our surprise when we accidently found that out, we were not even notified about it. We called the customer care and they hung up on us THRICE. We want to understand how: (1/2)

[Agnes Sebastian @AgnesSebastian3]

1. How will I get my connection flight from DEL-COK (scheduled for 04:50pm, Dec 4th) when I arrive at DEL only at 11:35pm on Dec 4th

2. Will they arrange AI sponsored hotel stay in view of COVID if layover is more than 6-8 hours

3. How do I ensure that I don't lose my luggage

[Agnes Sebastian @AgnesSebastian3]

@lufthansa I had booked a ticket to Belgrade recently but the government rules revised soon after and required a quarantine hence I'm unable to travel there now. When I checked with Helpdesk in Germany they asked me to mail but I haven't got a response yet. Please could you help.

[Agnes Sebastian @AgnesSebastian3]

@makemytripcare There is no use, I have not yet got a response. I can't believe how difficult it is dealing with 3rd party. I REITERTATE, BOOK DIRECTLY WITH AIRLINES DURING THESE TIMES . They allow you to re-route, modify date and time , cancel bookings and much more.

[Agnes Sebastian @AgnesSebastian3]

@makemytrip its a pity how unresponsive your customer care is especially during these times when support is needed the most.I have been calling to enquire regarding my flights and cancellation, unfortunately even the app is not working.
PLEASE BOOK FLIGHTS DIRECTLY WITH AIRLINES!

[Agnes Sebastian @AgnesSebastian3]

@IndiaInSerbia @MEAIndia @PMOIndia @DrSJaishankar Thanks for the update. Kindly help with my query: I am a fully vaccinated Canadian PR holder. I would be transiting and taking RT PCR test from Serbia on 18th July. Please confirm if we can stay back at the airport for 16 hours and proceed without quarantine.

[Agnes Sebastian @AgnesSebastian3]

@SRBinIndia please exempt Covishield vaccinated Indian citizens from quarantine on arrival in Serbia (atleast those wih stopover for RT-PCR and Transit purpose) and not exiting airport

[Agnes Sebastian @AgnesSebastian3]

@passportsevamea Hi please could you help me understand if police verification is completed for application number TV1073008332320 and that I can travel abroad without any issues. Thanks!

[Agnes Sebastian @AgnesSebastian3]

@BSNL_KL , LOS is red from yesterday night in Kollam Mangad area , please could you check and resolve it

[Agnes Sebastian @AgnesSebastian3]

@BSNLCorporate It is now resolved Thanks! But it happens almost on a daily basis.

[Agnes Sebastian @AgnesSebastian3]

@BSNL_KL The internet is down in Mangad Holy Cross Church side, please can you check and fix soon

[Agnes Sebastian @AgnesSebastian3]

In Kollam*

[Agnes Sebastian @AgnesSebastian3]

@KSEBonline is there any chance you will provide power today. There is no electricity since 1.45pm today in Kollam Kilikolloor (Mangad) area. My one day's salary is cut because of your irresponsibility. On daily basis minimum 2 hours there is power cut. HORRIBLE!

[Agnes Sebastian @AgnesSebastian3]

Bloody hell we are paying for Prime service and being harassed for not speaking a regional language (mind it Hindi is not the national language). It is not expected from an international company like @amazon

[Agnes Sebastian @AgnesSebastian3]

@amazonIN Stop forcing customers to speak in hindi to get their issues addressed (especially on non-Hindi speaking Indians), my account got hacked and the customer care representative Madhan was forcing me to speak Hindi and said that I'm 'denying to take help in hindi'.

[Agnes Sebastian @AgnesSebastian3]

It is like saying that English queue is filled but the Italian customer care is available so you can try taking help from them. How dare he accuses me of denting services especially in a language I'm not comfortable to speak.

[Agnes Sebastian @AgnesSebastian3]

@KSEBonline there is no power in Mangad Kollam for the past one hour, please be more thoughtful while switching off power during work hours

[Agnes Sebastian @AgnesSebastian3]

@AsianetBB Not so happy Onam after all, since work is interrupted because of this unpredictable broadband connection

[Agnes Sebastian @AgnesSebastian3]

@AsianetBB , what the hell is happening with the internet, from day3 of connection it works at snail's pace. My plan (what I paid for) states 50 Mbps, in reality I get 5 mbps speed.
And today there is no connection at all. Worst service and connection ever.