@NOW your platform is INSANELY weird and difficult to navigate - why is this? I log on and can't see any past menus. When I finally see something interesting it turns out to be a trailer and I can't click through to watch it. Have you ever tried actually using your own platform?
@substack how do I get in touch with Substack support about issues my subscribers are having with upgrading to paid? The transactions aren't being completed via @Stripe due to some kind of 3D authentication issue.
@jmorby@monzo Me too but it says in the small print they're not charging us for it when the trial is over. I think they're just trying to tempt people to try the upgrade.