AirlineFraud

[AirlineFraud @AirlineFraud]

@Expedia According to most recent US DOT guidance, your partners can’t update their policies to just vouchers.

[Alessandro Orchini @AOrchini]

@tapairportugal @tapairportugal: no, your refund policy is not aligned with the @EU_Commission legislation. I believe this is the main market you operate from. See attachment for the regulation. Failure in offering refunds will cause the start of a @TAPair_Lawsuit. #troublewithtap

[AirlineFraud @AirlineFraud]

@tapairportugal @TAPair_Lawsuit Well, you’ve removed my reservation from your website but still no notification that the flight is cancelled. In fact, @tapairportugal you confirmed my flight two days ago. Poor form. Refund immediately please.

[AirlineFraud @AirlineFraud]

So @tapairportugal doesn’t refund cancelled flights, in direct conflict with EU and US regulations? @TAPair_Lawsuit here’s my reservation but if I log out there are no flights. Hmmm?

[Bryan Rathbun @Bryan_Rathbun]

So I’ve learned that @tapairportugal, the airline we had our Italy trip booked through, has violated both the @USDOT Flyers Rights Polices and simular EU policies but not offering refunds for flights that they’ve cancelled. I’ve tried numerous to get in contact with someone...

[Bryan Rathbun @Bryan_Rathbun]

At @tapairportugal but have not had any luck. Their CS phone # does not work and they do not respond to any emails or DMs. Though I booked it through @Expedia, I’ve had no luck with them as they are “only following the airlines policies” and can’t do anything. I have filed a...

[Lawsuit against TAP Air Portugal EU Rule violation @TAPair_Lawsuit]

*RE-TWEET*: We're gathering evidence for TAP Air Portugal lawsuit - Follow us, tag: #TroubleWithTap

#tapairportugal has violated
1) its own transport conditions
2) @EU_Commission regs
3) @USDOT regs

These regs explicitly clarified:
REFUNDS not vouchers apply, even with #COVID19

[AirlineFraud @AirlineFraud]

@TAPair_Lawsuit @tapairportugal @USDOT @Transport_EU @AirlineReporter

[Blonde Dominican @blondedominican]

@AirlineFraud @tapairportugal @TAPair_Lawsuit My flight still shows confirmed, but if I try to book the flight it doesn’t show, they know the flight is cancelled but they drag you until last minute and then your nightmare starts because they are refusing refunds

[AirlineFraud @AirlineFraud]

CC: @Expedia and again. What’s up man? @TAPair_Lawsuit

[AirlineFraud @AirlineFraud]

You also told me it was still happening when I called @Expedia that was quite rude.