Disappointed with @JioFiber. KYC completed & payment made, but no clarity on installation status/ timeline. All customer care options lead to bots. Share installation details, escalation contacts, refund option if service cannot be delivered promptly. #JioFiber#CustomerService
@EFL_Cares 2 days after changing filter again after stopping the water flow of water filter there is weard noise.
Raised service request. Can I expect better technician. Who understands issue and fix the issue permanently. I feel. Extremely unhappy.
@Eureka_ForbesIN Extremely poor service . Water purifier stopped working 2 days after servicing. Today’s confirmed service request was deleted without notice and pushed to tomorrow.
Family left without drinking water, forced to travel far & carry heavy cans. #EurekaForbes
@EFL_Cares @Eureka_ForbesIN @EFL_Cares
after Multiple followup still no technician visiting to resolve issue. Are you serious on your commitment. I am buying water though having water purifier. The service request is not respected. Technican assigned not responding to call @EurekaFobesIN
@EFL_Cares @Eureka_ForbesIN Meanwhile shared SR. No for today. No updates yet.
Will share complaint number later. For now buying water since yesterday.
@EFL_Cares @Eureka_ForbesIN There is not solution what you can provide as any action takes 24 hours. Looks like @Eureka_ForbesIN Cusomer Care and service has degraded and playing with health of customer
Disappointing experience at Origin Bristo, Baner Pashan Link Road. Cont...
Manager’s response was unprofessional, with no courtesy to even speak on call.
Customers deserve better.
#Baner#Pune#CustomerExperience#RestaurantReview
Disappointing experience at Origin Bristo, Baner Pashan Link Road.
Ordered 1 Veg & 1 Non-Veg pizza, received both Veg. Replacement first promised, then denied.
Billing was manually updated to charge more than the system amount.
#Baner#Pune#CustomerExperience#RestaurantReview
@Airtel_Presence@Airtel_Presence Got SMS again of downtime for maintenance till 6 PM this is daily since 30th Jan downtime entire day. Surprise to see such long downtime that too during day time. Seriously Airtel need to rethink about customers and plan. Also cust. care and tech. to be educated.
@Airtel_Presence@airtelindia
Airtel WiFi down since yesterday. Given a 10:30 AM appointment, later told no such appointment exists & tech will come “anytime”. Nearly 24 hrs downtime—had to take work calls on mobile data. Pathetic service. Share escalation matrix.
Disappointed with @ModiHyundai Baner Service Cen. 📅Even with confirmed prior appointment ⏱️Waited 55 mins—no supervisor came 🚶♂️Customers arriving later were attended first 😞Asked for gate pass, got “service enquiry” stamped-no apology Unprofessional & poorly run. @HyundaiIndia
@FastandUp_India Do seriously thing of your delivery partner. The order is delayed again in Pune. The order is in vicinity for almost 2 days and I am asked for unwanted replies on whatsapp like are you at home. Share your location. What is need if address is in detail and clear.
@NetMeds is playing with human health. Order marked delivered but not received. Despite multiple follow-ups & urgent need for medicines, no resolution. Tired of getting BoT like reply. No escalation matrix shared after repeated requests was even given a wrong email. @RILretail
@AmbekarSid@NetMeds@AmbekarSid Consider your self lucky at least your order is delayed. My order was delayed and after multiple followups and delay of 2 days now it shows delivered with no delivery. @NetMeds is playing with human health.
@amazonIN next day 12 PM delivery delayed with wrong reason. Agent arrived in premise and mention cannot contact. Executive & escalation did not work. Punished for Del Agent complaint. Escalation ladder missing. Hopeless & pathetic #customercare
@amazonIN Next day 12 PM delivery not received. Agent after entering premise mention cannot contact. Support executive reschedule but still not received. Got to know no official escalation process. Unfortunately have to raise it here. Being punished for escalation.