Hey #SalesforceOhana , any reason why a case assignment rule may not be triggering? Criteria is set correctly. Case page layout properties is set to default as well.
Any help is appreciated ๐ค๐พ๐ #Salesforceadmin#salesforcehelp#Ohana
@ArsenalAussie Okay I figured it out, my order of execution was off, due to this particular record type already having an existing rule! Rearranged it, and now itโs works! Thank you!
PSA : Salesforce Administratorโs are not genies, We can only configure/automate/implement what actually lives in salesforce. ๐๐ #Happyfriday#salesforceadmin
Iโm here for the quality of in person events at @BlackIsTechCon too!!๐๐พ So far Iโve attended
Monday -5 Church Midtown๐๐พ
Tuesday - Suite Food Lounge ๐ฅ
Wednesday - Top Golf (you know Iโm competitive ๐ฉ)
#blackistech
Already on Day 4 @BlackIsTechCon#blackistech๐ฅ๐ฅ.From the DJ setting the tone with Afrobeat vibes ๐๐พ To Conversations with @Salesforce on building relationships for Customer Success. Iโm happy I made time to attend!
based in Atl? there are in- person events as well!