Yes, burnout is real. Those in this field are consistently giving. When a cup is empty it has nothing left to give. An intentional investment must be made to refill their cups so that those passionate can continue to provide this care! #ElevateTheConvo
Final thought: We need to be taking better care of our workers. Burnout causes poor care and yet we do almost nothing to protect our people. It’s hypocritical and needs to change. Better pay, peer support etc. #ElevatetheConvo
This is one of the best reasons for moving to #988. If a seasoned crisis line worker stumbles over the 10 digit number, how can we expect someone in a crisis to remember? #ElevateTheConvo
When a person walks into a hospital or crisis facility, the first thing staff notice is how the person looks. In order for there to be true cultural competency, those that provide services must be aware of their biases. Unlearn stereotypes that create barriers. #ElevateTheConvo
When a person walks into a hospital or crisis facility, the first thing staff notice is how the person looks. In order for there to be true cultural competency, those that provide services must be aware of their biases. Unlearn stereotypes that create barriers. #ElevateTheConvo
My hope as well! When we think about mental health crises, we should be thinking about having the most qualified and appropriate persons to assist. Crisis intervention training is important. Having the right people on the scene! #ElevateTheConvo
Q3. #ElevatetheConvo My hope is that the shift from 911 to 988 will bring a new vision for our nation to treat mental health - as health. #988 #SocialJustice#HumanRights
Q4- The hope is that crisis services will be more culturally sensitive and will be able to recognize the differences each culture faces. #ElevateTheConvo
Q4- It will also be important for us to come together in breaking the stigma of accessing mental health services for all but; especially in BIPOC and LGBTQ communities. #ElevateTheConvo
Q4- The hope is that crisis services will be more culturally sensitive and will be able to recognize the differences each culture faces. #ElevateTheConvo
Q4- The hope is that crisis services will be more culturally sensitive and will be able to recognize the differences each culture faces. #ElevateTheConvo
We are all approaching life from our viewpoints based on our lived experiences. Cultural competency is so important. It is the only way to provide TRUE person-centered care and compassion! #ElevateTheConvo
2)Cultural competency will be part of the training for those working with the 988 lines. This alone will make a world of difference in the quality of care for these populations. #ElevateTheConvo#DrHarmony#OpMentalHealth#anonymous
Agreed! This is an area where we can come together to provide education on those missing pieces so that our pioneers in this field can also be successful in their efforts to help people! #ElevateTheConvo
@AkemieJones@sspencerthomas …most don’t utilize social workers for case mgmt it’s taught at the bsw level i had a year of it. most come in at the msw level and aren’t aware they should be connecting ppl to community based resources and services that helps reduce disparities, gaps and fragmented svc points
A3 - These individuals have been invited to the table to bring their unique experiences. What is going well cannot really be determined until it’s rolled out and we see how effective it is. But we are moving in the right direction. #ElevateTheConvo
A3- Every state has developed planning committees with the assistance of SAMHSA. The planning that has gone into the 988 roll-out, has included individuals from these communities (BIPOC & LGBTQ).#ElevateTheConvo
A3- Every state has developed planning committees with the assistance of SAMHSA. The planning that has gone into the 988 roll-out, has included individuals from these communities (BIPOC & LGBTQ).#ElevateTheConvo
Q3: How are the needs of serving #BIPOC, #LGBTQ and other historically marginalized communities being taken into consideration as a part of the #988 transformation? What changes are improvements? What is going well? #ElevateTheConvo
Connecting with individuals that have lived experience is so powerful in this field. It provides hope and allows for connection. Meeting people where they are! #ElevateTheConvo#PeerPowered
A2. #ElevateTheConvo I believe #988 emergency reconsiders must be inclusive for all and include persons w/lived experience and Peers 4 LGTBQ+ 2 insure safety, compassion and dignity for 🌈 #988 #Transformers#LGBTQIA
A2lack of trust of the system due to historical of racial bias and unfair treatment of communities of color and others
•stigmas associated with mental health in some communities,
•Services are usually out reasonable reach,
#ElevateTheConvo
A2- Black and Brown communities have always gotten law enforcement response, that doesn’t take into the cultural differences. It has always been a one size fits all. We will have to do better if we are going to improve the outcome for these communities.#ElevateTheConvo
A1- None of the current emergency systems take into account race and ethnicity. If we don’t do something different we are going to get the same results. For example, not all cultures have a positive relationship with law enforcement. #ElevateTheConvo
A1- None of the current emergency systems take into account race and ethnicity. If we don’t do something different we are going to get the same results. For example, not all cultures have a positive relationship with law enforcement. #ElevateTheConvo