Akshitaa

Researcher and behaviour study enthusiast. Building experiences.

[Akshitaa @Akshitaa96]

@BrigadeGroup @krishnabgowda @KDAKarnataka I have not been posting for so many days, hoping that the situation would improve after the bold claims made by the @BrigadeGroup

Should we do something about the noise and air pollution as well @CJP_for_India

[Akshitaa @Akshitaa96]

@karnatakakspcb @nitin_gadkari @BDAOfficialGok @BrigadeGroup
Day 1 of posting about the construction outside my house.
Date: July 13th 2026
Time: 6:24 pm

[Akshitaa @Akshitaa96]

@BrigadeGroup Date: 30th July
Time: 6:37 pm

Just for your reference @BrigadeGroup
@krishnabgowda
@KDAKarnataka

[Akshitaa @Akshitaa96]

@BrigadeGroup But imagine being exposed to the noise of 80-90dbs everyday, regardless of weekends. Even on Sundays there is some pump that keeps on running.
I would urge the management to spend a week in the same noise, and pollution just to know the plight. This doesn't feel like development

[Akshitaa @Akshitaa96]

@BrigadeGroup Thanks for responding. But it doesn't work as per the regulations. It's supposed to be from 9am to 6:00pm. The work everyday starts from 8:30am and end atleast by 6:30pm. It feels like a small duration to the folks who are constructing it.

[Akshitaa @Akshitaa96]

@BDAOfficialGok @karnatakakspcb @nitin_gadkari @BrigadeGroup XPV3+HG, Hoodi, Mahadevapura, Bengaluru, Karnataka 560048

If this doesn't fall under your jurisdiction. Please also inform who's jurisdiction this actually falls under.

[Akshitaa @Akshitaa96]

@airindia and @AirIndiaX you decided to delay the flight, tell us we have initiated the refund and now have denied the existence of a refund request while the status still says 'ticket open'. I am assuming I am still at the airport? Waiting to board?

Where is my refund?

[Akshitaa @Akshitaa96]

Shivani Agarwal and Priyanka Agarwal promote user centricity so much and how much does customer matter, and all I can see on twitter are comments on how they defraud the customers. It's so so sad we have brands like @uptownie101 labelled as 'proud Indian brands'

[Akshitaa @Akshitaa96]

On Jan 4th I placed an order with @uptownie101 & I was told that the product would be delivered in 2-7 working days. After the 7 days completion, I reached out to customer care through call, instagram and email asking for the status. I kept hearing that the product is processing.

[Akshitaa @Akshitaa96]

Now finally the product has shown up yesterday, and when I raised a request for return, they are only giving store credit???? What kind of business is this? It's essentially gulping down a customer's money.

[Akshitaa @Akshitaa96]

@makemytrip @IndiGo6E This is what I have received from Indigo.

Still better than @makemytrip @makemytripcare 🤷🏽atleast Indigo tried to help.

[Akshitaa @Akshitaa96]

I had made a booking with @IndiGo6E via @makemytrip. The flights got cancelled on the 10th of Dec. I am still fighting to get my money back.
I am being taken on a spin by these two companies, because of course our grievance has no bearing for them.
#indigoflightscancelled

[Akshitaa @Akshitaa96]

@makemytrip has refunded the partial amount, and @IndiGo6E claims that have refunded the whole amount. Someone please help.

#indigocrises #makemytripisasham

[Akshitaa @Akshitaa96]

Actually make it 90 mins.. It's pathetic!

[Akshitaa @Akshitaa96]

@deepigoyal @zomato 39 mins was promised, 80 mins and still no Order. Order ID 5851872952

No refund, no food, no time commitment, No solution, helpless CS, OUTRAGEOUS

[Akshitaa @Akshitaa96]

I had the worst experience with @AkasaAir today. In the world of automation, @AkasaAir needs 2 hours to have their system updated with the change in flight time details. That's the same time I will take to travel from Bangalore to Ahmedabad!

[Akshitaa @Akshitaa96]

ASTONISHED at how little does the company know about its Users!!!

And that's why folks, user research is an absolute necessity. Not just for design but for business and operations as well.

Also NEED resolution for this policy.

[Akshitaa @Akshitaa96]

@peyushbansal @Lenskart_com
For a founder, whose vision is that everyone should have clear eyesight. I am sorry you have defeated the purpose today.

[Akshitaa @Akshitaa96]

And it's a policy! Customer care couldn't help, store of course couldn't. And I am just concerned how stupid can this get? What is this expectation that a person would have more than one pair of spectacles??