@BritishGas ignoring my complaint, emails and messages now on social media. The goverment has provided us the help it is not coming from your own pocket. When will I receive October and Novembers vouchers!!!?
@BritishGas trying to scam thousands out of the government scheme. Still waiting for October and Novembers vouchers and being sent a text with no instructions and no shops or post office know what your on about so where’s the 2x £66 vouchers?
@BritishGas how can I company pride themselves on straight answers when you never reply send text with no instructions how to claim the voucher via text ignore and fobb off your customers ? Yeah right straight talking my a***
@BritishGas Still waiting on October and Novembers vouchers but you seem to have given December ? No reply fobbed off such a bad company you are not hearing anyone’s homes this winter
@virginmedia I spent over an hour on the phone to your company and paid the last bill and the cut off was the 17th yet I’m still having emails about an active account saying I now owe £81 and a late charging fee!! Why does everyone lie on the phone iv cried so many times over this!
@virginmedia so I pay you over £60 to CANCEL which I was promised this would be the last payment. I then get an email that I owe £81 to your company!!!!!! When will this ever end you are the WORST scamming lying company I have ever come across!!!!!!
@virginmedia Crying again!!!!!!!!!! Why are you sending me emails saying I agreed to a £70 contract on the 28th of July when I called an cancelled this on the 4th of July!!!!!!! Why can’t any of your company get things done correctly
@virginmedia are the worst company I have ever come across in my whole life. Paid them for 18 months never missed a payment and now after cancelling they renewed the contract at a price I never agreed and have been so unhelpful and rude and now trying to charge me for a bill?
@virginmedia Thank you. I hope this will be sorted as iv asked for it to be cancelled multiple times as I just get ignored and I’m happy to pay my bill but NOT paying what I never agreed to. This is causing me distress and anxiety every day. Company should be ashamed to be honest
@virginmedia This has been going on 4 weeks!! Why can’t a senior adviser just call me and resolve the issue! How can a company this big be so unhelpful
@virginmedia It’s not working. Can you not just call me on my mobile so we can resolve the issue rather then back and fourth again with something that doesn’t work
@virginmedia Please can you confirm your still contacting me today via web chat to resolve these issues? As once again no one calls me then sends me a text saying they have
@virginmedia It’s upsetting iv had to resort to social media for this issue to even get addressed properly. I hope tomorrow is the last conversation I need to have regarding this issue.
@virginmedia Yes please. I’ll also add iv had my TV and broadband cut expecting me to pay I am not liable for. Iv had nothing for over 1 week now and iv tried contacting the company an I get is pay ur bill. Just disgusting how iv been treated by multiple staff. Your company giving me PTSD
@virginmedia I was then called by the retention team and offered another price of £34 plus my original Netflix plan at £6,99 which wasn’t the case she put me on a £15.99 Netflix plan and £74 plan which was NEVER AGREED when sky would of done it for me for £35. I want this resolved today!