Alex Love

Partner and Director @EnigenCRM, big Rangers football fan (for my sins), love food, drink and travelling.

[Robin McBurnie @RobinMcBurnie]

@SanFranciscoRSC @gfraser60 @AlexLoveUK thanks for hosting us! #RANFEY #WATP #LetsGo

[Alex Love @AlexLoveUK]

How fast are you seeing your #customer's experience change? https://t.co/lTtdJNnRLs #CX

[Alex Love @AlexLoveUK]

#Swinging at #OOW19. Ready for the #KeyNote with @larryellison. @EnigenCRM

[Alex Love @AlexLoveUK]

RIP @FernandoRicksen. We have lost a true bear. So sad

[Alex Love @AlexLoveUK]

"#Brands & businesses that offer innovative ways to experience their products & services. 1 way to wow #consumers is to offer experiential retail opportunities such as testing out new #products or virtual experiences." Learn more from @SmarterCX here: https://t.co/rIE8Z9Ck6K

[Alex Love @AlexLoveUK]

Discover the strategies bringing luxury CX to life with the aid of #technology and innovation with this @CX_Network article: https://t.co/CcImoNOJva #CX

[Alex Love @AlexLoveUK]

This quick guide from @AiiA_Network shares all you need to know from #RPA to #AI https://t.co/5gVxv4RXCd #CX

[Alex Love @AlexLoveUK]

Check out this article by J.P. Gownder, Vice President, Principal Analyst for @forrester for insight on how to build your next-generation business case using a Life-Cycle: https://t.co/wa6r2Cr5EW #CX

[Alex Love @AlexLoveUK]

In a recent study on how #AR is going to impact the #customer experience, the hot spots are training, virtual tours, and one-on-one customer service. #augmented reality #CX https://t.co/b9XMbu7J4Q

[Alex Love @AlexLoveUK]

How can family #apps and #tech help strengthen bonds and keep memories safe for years to come? Here are 5 ways by
@reinventingerin for @SmarterCX https://t.co/DWUPY95OAW

[Alex Love @AlexLoveUK]

Discover how adapting to #EmotionalIntelligence can provide a more #customer-centric approach by reading this article by Sandra Thompson, Associate Lecturer for @pearson Business School: https://t.co/B2JCg8vuqC #CX

[Alex Love @AlexLoveUK]

In this @MyCustomer article, @chriswardMYC explains why most organisations haven't got the fundamentals in place as yet. https://t.co/ZMcjwl0Wd6

[Alex Love @AlexLoveUK]

Jay Baer (@jaybaer), #CustomerExperience expert and founder of Convince & Convert, explains that to keep up with the new standards being set for customer expectations due to instant experiences, companies must be truly connected internally: https://t.co/xPfGuxIntk

[Alex Love @AlexLoveUK]

Who should have access to what #data and what are the balancing of associated #risks? https://t.co/qNWg19H1o6

[Alex Love @AlexLoveUK]

Check out this @CX_Network video to find out how @nationalgriduk have completely transformed their #CustomerExperiences. https://t.co/cuEvL2CeJT #CX

[Alex Love @AlexLoveUK]

According to this article from @CX_Network "43% of #Automotive clients switch #car brands each year" Read it for insight from Marion Humeau - Global Head of #CustomerExperience for Renaultto find out how #data can craft the ideal #CX. https://t.co/Ot7ahK8N3w

[Alex Love @AlexLoveUK]

In this @Oracle #blog, @peterarmaly discusses the risks and benefits of #data and how to strive to achieve a balance: https://t.co/qNWg19H1o6

[Alex Love @AlexLoveUK]

In this @MyCustomer article, @chriswardMYCexplains why most organisations haven't got the fundamentals in place as yet. https://t.co/ZMcjwl0Wd6

[Alex Love @AlexLoveUK]

Start thinking outside the box with these 8 Unconventional #Marketing Tactics from Adam Torkildson for
@Oracle https://t.co/wW64UIwZVr

[Alex Love @AlexLoveUK]

In this @Oracle #blog, Jay Atkinson, Senior Principle Project Manager for #Oracle outlines the benefits of #headlessCommerce. Find out what he has to share by reading the full article here: https://t.co/vlzR4p7X5U