Alexa Haynes

Head of Design Research at @NileSays. All views are my own.

[Alexa Haynes @AlexaHaynes2012]

This is the mess the Tories planned. Knowing full well many many Scots leave the 1st week of July for holidays = massive demand in postal votes (not normally seen). Now surprise surprise there’s delays. I registered well in advance but no postal vote came!! My voicemail silenced

[Alexa Haynes @AlexaHaynes2012]

@AdmiralUK Still no callback, supposedly placed on priority list 36 hours ago, yet nothing. Our car has no window @Autoglass can't repair it as they don't have the glass - what to do??? Noone to speak to. Customer service 0

[Alexa Haynes @AlexaHaynes2012]

#MRSlive Standing out in a crowded shelf space @speedo with @SparkEmotions using behavioural data from eye-tracking to understand the barriers and attention issues at play. Colour, packaging, field of view, Processing Fluency all impacting consumer behaviour

[Alexa Haynes @AlexaHaynes2012]

#MRSlive interesting discussion about the challenge of affecting physicians' behaviours in challenging and complex contexts. Don't look past the importance of framing the business question upfront, taking things step by step @TweetMRS @Ipsos

[Alexa Haynes @AlexaHaynes2012]

Are you a slave to your emotions? Don’t worry most of us are, in fact they also drive how we process information and make subsequent decisions - context matters folks not just those ‘stable’ personality traits #mrslive @TweetMRS

[Alexa Haynes @AlexaHaynes2012]

Great talk from @thebearchitects on the impact of BeSci experiments on improving the online shopping experiences for the vulnerable, in fact ALL when processes are designed to leverage our System 1 shortcuts @TweetMRS #MRSlive

[Research-live.com @researchlive]

James Sallows, @Haleon_health: "No one wants to be the person who tried it and it didn't work. How do you encourage that experimentation and partner with people to help them experiment? If we don't have the advocacy, there's no point having the practitioners." #mrx #MRSLive

[Alexa Haynes @AlexaHaynes2012]

Listening about the value and and impact of system 3 (where narratives and imagination happen) on decision making in consumers media choice #MRSlive

[Alexa Haynes @AlexaHaynes2012]

Excited for @TweetMRS Behavioural Science conference #MRSlive first session delving into the Metaverse

[Alexa Haynes @AlexaHaynes2012]

@FIySwiss #flyswiss my parents have been calling calling your helpline but no answer. Flight was cancelled and now they can't check-in for the replacement flight. Help!

[Alexandria Villaseñor @AlexandriaV2005]

By now, you've probably heard about the lines, access and representation issues at #COP26. But it's been a really awkward, strange day, so I want to lay everything out here, because if you've wondered if #COP26 is okay, I'm gonna show you that no, #COP26 is really not okay/1

[UK Government Scotland @UKGovScotland]

Climate Leader Christian Arno is the founder of @PawprintEco, an innovative app helping users cut their carbon emissions.

Find out how you can go #OneStepGreener ahead of #COP26 👇

#TogetherForOurPlanet

[Alexa Haynes @AlexaHaynes2012]

Less than a week to go until Goodbye Faster Horses II. This time Chris Abrathat from @RoyalLondon will be imparting some expert advice, offering up tools & techniques for cultivating innovation in your teams. Sign up now! https://t.co/yWByGPPDaU #design #innovation @NileHQ

[Mike Butcher (BlueSky/Threads: @mikebutcher) @mikebutcher]

Appalling disinformation campaign going on at Conservative Party Press office which has changed its name to masquerade as a fact-checking organisation! cc. @Twitter @TwitterUK @TwitterSafety #LeadersDebate

[Alexa Haynes @AlexaHaynes2012]

Super forecasting and helping improve people’s judgment and biases in policy making. Behavioural science tips:
1. Pre mortems (collaborating early to tackle risks)
2. Red teaming (devils advocate)
3. Think groups (anonymise input) #BX2019

[Katy King @KatyKing2]

If you want to change behaviours make your approach:
1. Easy 2. Attractive 3. Social 4. Timely @BXconference @BXconference #BX2019

[Alexa Haynes @AlexaHaynes2012]

“If you can’t remove the friction you need to add some motivation.” Seems straightforward. But a following possibly controversial statement “we over emphasise engagement when it comes to savings. Automate it.” Simple(?) #BX2019

[Alexa Haynes @AlexaHaynes2012]

Looking forward to New Frontiers in Financial Services and to hear how #behaviouralscience can improve how we approach money management and reduce money stress.
Will who dares win, in this Dragons Den style session? #BX2019

[Alexa Haynes @AlexaHaynes2012]

Turns out civil servants are just as susceptible to Optimism Bias as those politicians. Learning how to tackle these biases through forecasting @BXconference #BX2019

[Alexa Haynes @AlexaHaynes2012]

#ImpactThroughInnovation If you engage people (through CoDesign as well as internally) you will not only create better ideas but create legitimacy for your idea (as well as de-risk it) #BX2019