Alexandra

[Alexandra @Alexand70319265]

@dleesh161182 @LeighAnne8701 @UK_CAA No 😣 have checked my emails and my bank account this morning and still nothing 😥 I didn't make any amendments or anything. A little frustrated to say the least

[Tim Compston @compston13]

@UK_CAA Paid by DD Thomas cook package deal,atol protected & still no refund or even an email,promised we would be refunded by 14th

[Charlotte gilbey @Charlot88837955]

@Alexand70319265 @Keeker_QS @UK_CAA 14th supposedly 😂 been and gone. Still thousands waiting and no information being given as to when we will get them. And now with the new claims the reply is from CEGA!!!??? someone knows something and just don't have to balls to inform us

[Alexandra @Alexand70319265]

@UK_CAA @Charlot88837955 @Keeker_QS Who is dealing with the DD then please? We have a right to know where our data is because the CAA 'helpline' haven't a clue?!?!

[Tim Compston @compston13]

@innis488 @UK_CAA Furious...ATOL protected,flights & hotel paid direct debit to Thomas cook and still no email or refund. We were promised a refund by 14 October WHAT ARE YOU PLAYING AT?

[Emma Thompson @emzley]

@UK_CAA still have not received a refund after my whole thomas cook ATOL protected package holiday was paid via direct debit. Please can you advise me further

[Alexandra @Alexand70319265]

Anyone received refunds yet for DD today? Still waiting after promised on Monday!! Not looking hopeful to even receive it by the end of the week 😢 @UK_CAA

[Alexandra @Alexand70319265]

@dleesh161182 @LeighAnne8701 @UK_CAA Who did you contact? When I called this morning they couldn't access any of my information?!?!

[Alexandra @Alexand70319265]

@SteveMcAllist17 @thomascook @UK_CAA Raging!

[Alexandra @Alexand70319265]

@UK_CAA been on hold for over half an hour now. Is there any update on anything? I was a DD Thomas Cook customer. I have not received any information from yourselves, no email, nothing. I have submitted a claim form but no confirmation that you've received it! #cookthebooks!

[Alexandra @Alexand70319265]

@TockConnor @MattyLove8 @UK_CAA Load of tripe!

[Alexandra @Alexand70319265]

@TockConnor @MattyLove8 @UK_CAA Ask about mine too please 😂😂😂

[Alexandra @Alexand70319265]

@UK_CAA given up hope on an automatic refund and have completed online claim! I feel there has been no communication from yourselves. I've had to join Twitter to get any info!!!

[Alexandra @Alexand70319265]

@markac91 Tell me about it 🥺🥺🥺

[Alexandra @Alexand70319265]

@markac91 I'm with NatWest and called them half hour ago and nothing was showing on my account 😪