@CitroenShowroom
Can someone message me please I own a citroen c4 Picasso airdream exclusive and had the particul filter fluid additive topped up (via my local garage)
Been told they can't turn the service light off as it needs to go back to Duff Morgan for this! £149!! #wrong
@LeighAnne8701@Alexand70319265@UK_CAA I got email about an hour after It went in! Tho I'm still waiting on a few hundred for deposit!! You will get it they are 100% doing there job!!
Been told by @UK_CAA (via phone call)put a claim in(we done when it opened for the deposit) he ammend it for the full price whilst on the phone and if it doesn't come before the end of the week it will take 60 days from the day you made the claim "messed up info from thomas cook"
@UK_CAA @RyanjSwallow Thankyou @UK_CAA the chap ammend our claim to full amount the other day do we need to put in another one just for deposits now or will you tally it up when you come across it??
Sorry kids looks like mummy and daddy wont be able to take you on our first ever all inclusive holiday in november!! we will go soon I promise!! How do you think that went down @UK_CAA after we said we were getting money back on the 14th as promised?? 2x heart broken kids...
@UK_CAA Ok thankyou! Would we have had a email if qualified or are they still rolling out? I definitely qualify but not sure where I actually stand with it all...
We have now processed the majority of eligible direct debit refunds to Thomas Cook customers.
We are aware that some consumers have experienced a delay in receiving their refund, and we are investigating this as a matter of urgency.
👇🏾 Latest update 👇🏾
@LeighAnne8701@Alexand70319265@UK_CAA Good good! Yes gutted we all haven't received refund as promised but at least the whole claim is now in! Let's just hope its sooner rather than 60 days!
@Alexand70319265@LeighAnne8701@UK_CAA The main number on therr website. Il be honest I didn't expect them to do anything but said we done the claim wrong as only put cash deposit down not cash and card deposit. didn't do or say anything else just was polite.