Karen J

Pet hates: poor customer service and conning companies. Justice to the paying customer !!

[Karen J @AlexandraHambr2]

@rosettastone I’ve sent 3 emails but no ones replied! The app logged me out my account now doesn’t recognise any email log ins - can I please have a refund I no longer wish to use this service.

[Karen J @AlexandraHambr2]

@qatarairways could you maybe improve on your food? £1200 for a flight and staff were so unhelpful for our transfer and we didn’t bother to eat for 12 hours because food so horrible, disgusting for what we paid.

[Karen J @AlexandraHambr2]

Thoroughly impressed with Phuket Airport; incredible social distancing measures and compliance by staff. Effective and well managed systems, this is how to manage COVID!

[Karen J @AlexandraHambr2]

The actual Worst airplane food I’ve ever had 😂😂😂 for a £1200 flight I couldn’t even eat for 12 hours. Fizzy drinks were flat and juices were warm. What’s your worst airplane food? Airlines are cons. #qatarairlines

[Karen J @AlexandraHambr2]

@HeathrowAirport I would suggest you improve on single file lines and improved crowd management as it was mayhem and everyone was everywhere.

[Karen J @AlexandraHambr2]

Shocked at the lack of social distancing measures and poor compliance with mask by staff and passengers at @HeathrowAirport. No wonder Omnicron cases are rising. No effort my airlines to ensure safe measures it seems.

[Karen J @AlexandraHambr2]

@Skyscanner @Budgetair Anyone using Skyscanner, please don’t use budgetair. They are a scam and refuse refunds and don’t engage with customer service. The airline say they don’t recognise my flight number - it’s a fraudulent company!

[Karen J @AlexandraHambr2]

@Budgetair is a fraudulent company! My flight was cancelled June last year, never got a refund. Refusing a refund offered a voucher, not able to provide a voucher and neither is the airline! I’ll never get my compensation and that’s how they want it

[Karen J @AlexandraHambr2]

@Budgetair is a fraudulent company! My flight was cancelled June last year, never got a refund. Refusing a refund offered a voucher, not able to provide a voucher and neither is the airline! I’ll never get my compensation and that’s how they want it

[Karen J @AlexandraHambr2]

@Syedabdulquadir @MAS @MyMOTAC @myjournify @MITIMalaysia @malaysiakini @MY_Airports @TourismMalaysia @MalaysiaMFA @consumer_mcm @Budgetair @budgetaircouk They never will. I’ve been waiting a year and a half and they refused a refund and won’t tell me how to use this ‘voucher’ to rebook

[Karen J @AlexandraHambr2]

@Budgetair does anyone know how to activate a voucher for free change of flight?

[Karen J @AlexandraHambr2]

@Budgetair how do you activate the voucher to rebook if a flights been cancelled and can’t be refunded!!! No one is telling me how and there’s nothing on the website

[Hlawn @htetaunghlawn]

I haven't got any penny of refund from purchased BKK-MXP ticket in Feb 2020, canceled in Mar 2020. Are you just neglecting the case and pretending like nothing literally happened? Please reply to this tweet and redirect where to contact for ABSOLUTE REFUND @budgetaircouk

[Karen J @AlexandraHambr2]

@htetaunghlawn @HuriahFazli @Budgetair @MimAliOzturk @budgetaircouk I’ve had the same problem! Waiting a year and half!

[Hlawn @htetaunghlawn]

@HuriahFazli @Budgetair @MimAliOzturk Indeed, I have been asking for the progress of refund for 1.5 years already and no info. This is disgusting and shameful. @budgetaircouk

[Alberto @beetoac]

My flight has been canceled by Brussels airlines. I have sent 3 emails to you, contacted you through chat for more than a week. No assistance, no help to book a new flight, no reimbursement. I want a flight or my money back urgently. @Budgetair TAKE RESPONSIBILITY NOW PLEASE.

[Divay Soni @dsoni94]

DO NOT USE using @BudgetAirFR for any of your flight booking. Have been waiting for more than 15 months for the refund of a cancelled @LOTPLAirlines flight due to COVID.
Everytime I contact them I get a generic reply saying that the airlines has not refunded them the money.(1/2)

[Karen J @AlexandraHambr2]

@beetoac @Budgetair This happened to me! Didn’t reply to any emails, refused to compensate by ignoring any attempt to contact! Been waiting a year and a half for this to be resolved!

[Karen J @AlexandraHambr2]

@Eurostar @EurostarUK I’ve been told I’m unable to get a refund on eurostar tickets and will have a voucher instead. The voucher is only valid until dec 2022 and I would be unable to use it by then. Is there any other alternatives ?