Alison Lyne

Sharing thoughts on AI, customer experience, and dogs.

[Alison Lyne @AliLyne]

#Omnichannel is broken—context gets lost the second you switch modes.

Ushur’s new voice-guided experience keeps voice and visual interactions running together. #AIagents #AgenticAI https://t.co/PtppMhVxNd

[Alison Lyne @AliLyne]

Welcome to the era of empathic Artificial Intelligence featuring @ushurInc #AI #GenAI #AIAgents https://t.co/8cJdEKpjGC

[Ushur @ushurInc]

Stay ahead of the curve with Ushur's latest report on #AI adoption in highly regulated industries such as healthcare, insurance, and financial services. Read the report: https://t.co/EGrb0NjKGf

#CX #CXA #HealthcareAutomation #InsurTech #FinTech #Automation #CustomerExperience

[Alison Lyne @AliLyne]

Consumers want a more connected, personal health care experience, new CVS Health study reveals #CX https://t.co/IHgkeUd7Hb

[Alison Lyne @AliLyne]

Webinar: @ushur + @IDC on using #AI and automation to transform #CX by:
1⃣ Reshaping the customer interaction model
2⃣ Removing friction with digital self-service
3⃣ Responding quickly to evolving customer needs with no-code solutions https://t.co/944NpbbWXO

[Alison Lyne @AliLyne]

Tune in to learn how to leverage #AI to transform the customer experience. #CX

[Ushur @ushurInc]

Ushur invites Maureen Flemming, Program VP Intelligent Process Automation, @IDC, to break down how companies can leverage AI & automation to transform the customer experience in our webinar, Focus on the Customer, not the Application, April 21 at 11am PST. https://t.co/0b5wWIE8Hg

[Alison Lyne @AliLyne]

On adaptability in #healthcare, “You don’t have to be perfect to get started but you have to get started to be perfect. So get started” - Attendee at #HIMSS22 Lunch & Learn with @ushur & @Benefitfocus

[Alison Lyne @AliLyne]

Live from #HIMSS22 listening to leaders from @ushur and @benefitfocus share insight into closing the gap between the expectations and realities of #healthcare experiences for members, patients, and employees.

[Alison Lyne @AliLyne]

#AI will unlock $800 billion in incremental revenue for brands worldwide over the next 10 years according to @BCG. Book a virtual meeting with @Persado during #NRF2022 to learn more: https://t.co/dkS7DB82GZ

[Ann Handley @MarketingProfs]

Next week!! >> HUMAN + MACHINE: THE FUTURE OF CONTENT. Join @paulroetzer, our friends at @Persado, and me in a conversation about how Artificial Intelligence is changing content, messaging. Free reg/BYO holiday cookies: https://t.co/5UngX1Ifti

[Alison Lyne @AliLyne]

Why are trillions of marketing messages missing the mark? Because it’s not easy to tailor messages to millions of customers. That’s why leading brands are turning to @Persado to create #personalized content at scale. Learn more at @HarvardBiz. https://t.co/5SHN1Qfyry #AI #CMO

[Alison Lyne @AliLyne]

Most content in 5 years will not be humans alone, but humans + #AI. Save your spot to learn about The Future of Content on 12/15 at 12pm ET. https://t.co/FFDnIJiJNW

[Alison Lyne @AliLyne]

New Webinar: @Persado is teaming up with renowned content marketing pioneer, @AnnHandley and the @MktgAi Institute for an exciting discussion on how #AI is reshaping the future of content. Register here: https://t.co/3RDkeVH3fP

[Alison Lyne @AliLyne]

Learn what 10 billion customer impressions tells us about what language to use this holiday season. Join the webinar this Wednesday 10/13 for data-driven insights from @Persado and @RetailMinded https://t.co/QhWsGWEjL5 #cmo #ai #ecommerce

[Alison Lyne @AliLyne]

Marketers have hit 10 on the panic scale as they navigate changes to online privacy. Thankfully, @Persado can help close the gap with first-party data + better, more personalized language at scale with #AI. Read to learn more! https://t.co/UqVHgkvvYa #privacy #cmo

[Persado @Persado]

In just 6 months, @RappiPay grew from 0 to 250,000 customers by leading with customer experience and technology, particularly through the use of @Persado .https://t.co/JWuKX4CjVj

[Paul Roetzer @paulroetzer]

New #AI in Action online event series will give you a behind-the-scenes look at how AI technology works through educational (no selling) demonstrations from leading AI vendors, including @Drift @Persado @MarketMuseCo @LiltHQ @ohpandata @Celtra https://t.co/VHsUXJ7bmE #MAICON21

[Persado @Persado]

Three awesome unexpected findings from leveraging AI in creativity: 1) CTAs don't have to be so direct to be actionable; 2) Shorter subject lines aren't necessarily better; 3) The best language is not the same across channels. Read the blog to learn more. https://t.co/rPpqZE2Pce

[Alison Lyne @AliLyne]

Interested in activating your first-party data? Register for the webinar to learn the fundamentals of #personalization, how to activate segments, and create personalized messaging across channels. https://t.co/jb3jm3uOWM

[Alison Lyne @AliLyne]

Apple’s Mail Privacy Protection: What This Means for #EmailMarketers and How to Prepare Now https://t.co/msCSw8LixL via @litmusapp