@Vitality_SA I went to Babies R Us yesterday to get my baby bag and the code isn’t working. And when I tried to call you I kept getting disconnected while selecting options / waiting for an agent… so I’d like someone to call me back and help me. Voucher issues are ongoing with you guys..
@Vitality_SA is there a reason calls keep cutting off? I’ve tried calling multiple times and never get to speak to anyone. My vitality baby voucher code isn’t working. Can someone please call me and fix it??
Hi @WOOLWORTHS_SA can you please explain how your goals work? I had 2 spend goals which I’ve done - I shopped clothing on Friday for over R1000 and a grocery shop on Sunday.. one goal is saying expired and the other hasn’t been awarded.. how long does it take to award?
@WOOLWORTHS_SA I don’t want generic emails sent to me. I asked for someone to call me today to resolve this! Why is this so hard? Surely as a loyal customer I shouldn’t be struggling this much
@WOOLWORTHS_SA hi, what is wrong with your online shopping platform?? Been trying since Saturday and I can’t get past ‘pay now’. I’ve been online with chat twice but no conclusion yet.. tried the app, iPhone browser and laptop. Nothing works
@WOOLWORTHS_SA This is not on! Been on chat twice with different people- another ticket logged and I’m expected to sit around and wait another 48 hours?? Where’s the service??
@WOOLWORTHS_SA I’m officially losing my sense of humor. Day 4 and still not working. I’ve lost an item out of my cart and the delivery date has also moved out now too… I know a ticket has been logged but how long do I have to wait?