After 27 years of loving flying I've got a shiny new fear that causes total meltdowns (this one in front of my CEO). I don't know how to thank @united and all on flight UA24 from BOS to LHR on 11/12. Won’t fly to the US with anyone else again! Quick thread on all they did 1/10.
@VirginMoney your app hasn’t been working for weeks - I’ve paid my credit card of in full and it won’t update, and you’ve now taken an additional £100 direct debit from me I don’t owe!
@thatPeteLarsen@united Thank you for sharing with them! They truly went above and beyond and helped me through a really scary (and what could have easily felt very lonely) experience. Hope to see you too as I’ll certainly be back flying with United!
@Si_MeeT YES! I’ve got the Sony ones, and they are such a huge help for sure. Little things to stop startling noises getting through, and also to ensure I don’t latch on to anyone else’s conversations when it’s bumpy and they are a bit worried too, as they are a real trigger!
@pilot8766 It totally did help - I felt very embarrassed at first, but actually meeting the Pilots helped to rationalise and let go of a bit of the control I felt like I didn’t have a hold off!
@united So pleased to hear this, and overjoyed it can be shared back with that wonderful team. hopefully before long I’ll be looking forward to flights again! 💙
@united please send my personal thanks to the WHOLE CREW - I won't be flying to the US with anyone else. Off to Australia with @SAirlines December (21 hrs ah!!) but already feeling better prepared from this trip with united. I welcome any tips from other nervous flyers! 10/10