Alison Laing

[Alison Laing @AlisonLaing9]

@EDI_Airport Still poor on behalf of Edi Airport. If there were any @easyJet staff about we might be able to ask.

[Alison Laing @AlisonLaing9]

@EDI_Airport 80 minutes since landing. No luggage from flight at all, no staff to give an update. Terrible customer service.

[Alison Laing @AlisonLaing9]

@easyJet arrived from Copenhagen 85 minutes ago into Edinburgh. No luggage from flight. Not a single member of staff to give an update. Poor customer service.

[Alison Laing @AlisonLaing9]

@ScotRail @ScotRail heading back now from Queen Street. Delayed. No communication #dobetter.

[Alison Laing @AlisonLaing9]

@ScotRail what’s happening with these trains today between Bathgate and Glasgow from one public servant to another…should we book an Uber #scotfail

[Alison Laing @AlisonLaing9]

Disgraceful @ScotRail cancelling the later trains for the last night of TRNSMT @scotgov embarrassing state of public transport 🤦‍♀️

[Alison Laing @AlisonLaing9]

@wagamama_uk how many times do you expect someone to provide all of the information. I’ve sent it online,multiple tweets,dms,emails to your Livingston store who have then passed the information to head office.There is no point asking for the information if you don’t action it 🤦‍♀️

[wagamama uk @wagamama_uk]

@AlisonLaing9 unfortunately, we are unable to locate these dm's, if you could please send us another we would be happy to look into this for you. thank you.

[Alison Laing @AlisonLaing9]

@wagamama_uk @wagamama_uk I have sent it multiple times. I’m not sending it again. @TescoBankNews have resolved it within 1 day versus 1 month plus on your part. Just not good enough 😔

[Alison Laing @AlisonLaing9]

Bank have completed a chargeback today, the very day after raising with them. Excellent service @TescoBankNews
Still no update from @wagamama_uk
I do like the restaurant but you need to address your customer service 😔

[Alison Laing @AlisonLaing9]

3rd time tweeting. Have been contacted but still no refund and no direct contact from head office. Shocking #wagamama_uk

[Alison Laing @AlisonLaing9]

3rd time tweeting. Have been contacted but still no refund and no direct contact from head office. Shocking #wagamama_uk

[Alison Laing @AlisonLaing9]

@wagamama_uk 2nd time having to tweet about a double pymt taken from my account at your Livingston store on 12/05 and still not refunded. Despite raising a dissatisfied contact via web,contacts with your Livingston branch-who have tried their best to fix. Sort it today please!

[Alison Laing @AlisonLaing9]

@wagamama_uk 2nd time having to tweet about a double pymt taken from my account at your Livingston store on 12/05 and still not refunded. Despite raising a dissatisfied contact via web,contacts with your Livingston branch-who have tried their best to fix. Sort it today please!