Alison Roberts

Finance Controller, Company Director of Motorcare ( Powys) Ltd and Kinsman Katering Ltd

[Alison Roberts @AlisonRobe58479]

@easyJet Well can you believe it! @easyJet are not paying out compensation for our cancelled flight from Amsterdam last Sunday as it wasn't their fault, apparently!!!! I'm sure they have insurance or have been compensated by Schipol airport 🛫

[Alison Roberts @AlisonRobe58479]

@easyJet We are stranded in Amsterdam, ESY261 cancelled just before departure, can’t get through to customer service, no flights available until Tuesday, Help hub useless, no room at our hotel ! This is a disgusting way to treat your customers #notgoodenough

[Alison Roberts @AlisonRobe58479]

⁦@easyJet⁩ Amsterdam everyone be warned we have just been contacted and offered us a refund, this is a scam

[Alison Roberts @AlisonRobe58479]

@JBwol @easyJet EasyJet should be ashamed of themselves, no explanation, no help!

[Alison Roberts @AlisonRobe58479]

@CharlotteNewby2 @easyJet It’s disgusting, we are also stranded , worst customer service ever

[Alison Roberts @AlisonRobe58479]

@Barbaraoshea7 @easyJet Disgusting service, no flights until Tuesday for us ! Couldn’t find a hotel ! Couldn’t get through to customer service 😡

[Alison Roberts @AlisonRobe58479]

easyJet@ what a disgrace, we are stranded in Amsterdam after our flight was cancelled just as we were about to leave our hotel, no flights available until Tuesday 😡 our hotel was fully booked and couldn’t extend our stay and we struggled to find another hotel.