@DenimJoe@AmericanAir@SouthwestAir I’d calmly explained id been sitting on flight 2060 for 3 hours only to run to make this other flight to Nashville. Would have been nice to have helpful, accommodating gate agents waiting to help however they could.
@DenimJoe@AmericanAir@SouthwestAir@AmericanAir your supervisor Natasha in CLT would not give me her last name. The other asshole at the gate check refused to make an exception and gate check my bag or let me take it on the plane even tho the new flight attendants said there was room.
We’ve been told 4 times it would be 20 min. It’s now an hour and a half. And we were told another 20 min. Realize it is not the pilots fault but @AmericanAir this is a huge fail. You have a plane of really angry passengers. This deserves compensation
@AmericanAir why would you board a flight when you know there is a problem with the plane? The door to the aircraft isn’t closed, we didn’t taxi. They fully knew there was a problem and the bitchy flight attendant confirmed that. AA2060 CLT to BNA