@British_Airways All points should have been credited by now. I’ve contacted Customer support multiple times and the responses I’ve had back are inaccurate. This has been proven on one claim. I’m now responding on the second with John Lewis. Why do you need to make the process so difficult?
I’ve made three purchases via @British_Airways Avios between November 2025 and January 2026 and the points have never come, despite following the purchase process diligently. The system is broken and misleading. Have companied multiple times. It’s just not worth it anymore.
Could someone from @agoda customer services please message me. Last week I spent 3 hours on your live chat and my complaint was not resolved. Just had a similar response from your team via email. Going round in circles as no one from your customer services team is listening!
@agoda@agoda the issue is still unresolved & I still don’t believe the response I have been given by Agoda is accurate.
If you can allow me access to DM you I can give you my booking ref number.
Any help you can give is appreciated. it’s not complicated.unsure why its taking so long
@agoda@agoda X will not allow me to DM you, not sure if you need to approve me as a follower?
To update you. The Agoda team have now accepted that I hadn’t cancelled my original booking and that it was systems generated. It’s a shame it’s taken one week to get to this conclusion.
Hello is there someone at @British_Airways I can speak to regarding missing Avios points. I have 5 separate issues and I’m going round in circles with the customer support team which is very frustrating.
Also as being given conflicting information by various representatives.
Hi can someone please help me, I’ve been trying to get through to someone @axainsurance for three days now and I am continuously on hold.
It’s frustrating when the the recorded message keeps saying I should report my claim as soon as possible and thanking me for my patience
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