@thameswater since Q1 of 2025 there has been a leak on the main metre leading to significanthigh bill. Finally TW comes out and verifies the leak but not resolved for two months. Owed hundreds of pounds. Told today metering team has gome home at 1pm. Phone back Monday!
@CostcoUK extremely frustrating to buy online, the service number refers your in a circular reference. Stores are unhelpful to help either.
Sale ends today on the item I wish to buy and been trying for the last three days.
As a member it's not great.
@airindia after 10 weeks of being told by "Miss Dorina" in LHR Air India admin that finance would process my refund within 6 weeks. 10 weeks of chasing she sends me a link to log my case ie they never raised the case in the first place to action it! How pathetic is Air India.
@airindia I've DM'd you since 02 May for a refund on tickets. It's now 3 months, and still no refund still after submitting everything promptly and being told it will be paid within 6 weeks. Case online says closed yet not payment after 10 weeks! I've DM again this morning.
@AmericanAir what is going on with the flight to chicargo AA099. It's been delayed from 8am to now 11pm! It's been rescheduled more than 4 times in the last 24 hrs.
We've had no response to the DM. Called AA and we're told it's due to "maintenance."
@rickykej@airindia I've been waiting 8 weeks for a refund. Staff member insulted us in Delhi whilst other staff just watched. Made my wife come to tears by threatening to cancel our tickets. No action taken by Air india. Shown the compliants email when asking for a meal. @TataCompanies .
@airindia I need payment by Monday. Each time I'm being told "give us some time". It's simple, email your finance team o pick up the phone to them and ask them the status and ensure it's processed on Monday. Waiting 8 weeks for a refund is shameful.
@airindia is absolutely shameful. It's taken more than 8 weeks for you to make a refund to me with promises of payment within 6 weeks. No action taken on a rude employee who verbally insulted us for asking him to do his job. Ref LHR2566