Can’t believe the customer service from @riverisland as a loyal customer I am so disappointed not online to pay for express delivery but to receive worn second hand shoes, and pay full price for!! Then to be offered a £10 gift voucher. Not good enough @riverislandhelp
@British_Airways That may be the case, but when there are cot seats on the aircraft that are not being allocated to guests because of BS “off season” rules, I find it to be horrendous client treatment. ALL cot seats should be allocated to people who NEED THEM!