Anant Mehrotra

ADAS Engineer | Sustainable transportation | No Fossil Fuels

[Anant Mehrotra @AnantMehrotra2]

@EtihadHelp Funny part: Etihad confimed to have paid the refund to my closed account despite me sharing my opened account details on email.
Status today: Etihad is like, it’s a you problem - ciao!

[Anant Mehrotra @AnantMehrotra2]

@etihad @EtihadHelp Flight cancelled on Mar1 2026 due to conflict.
Refund still not credited.
Multiple calls, every time I am told we will get back to you within 48hrs.
No one calls and then I repeat the entire story.
At this point, this is harassment.

[Anant Mehrotra @AnantMehrotra2]

@EtihadHelp You now inform me that you have refunded money to a closed account despite me completing formalities to transfer to my new account. #HarassedCustomer

[Anant Mehrotra @AnantMehrotra2]

@EtihadHelp I am not sharing any personal information. Only showing how careless the team has been acting on my case.
For instance, after 5 months of unsuccessful refund, I am being told, there is no time frame! This is when it’s being taken on urgent basis.

[Anant Mehrotra @AnantMehrotra2]

@EtihadHelp I hear the same thing every week for the past 2 months. If someone has to walk to the accounts team and talk - that would be faster than the chosen mode of communication !
This is harassment #refund #harassment #CustomerSupport

[Anant Mehrotra @AnantMehrotra2]

@EtihadHelp Yes, I read the message and it’s simply saying - we have done our bit by providing ARN.
Now, all the best!

I am repeatedly saying - NO TRANSACTION MATCHES THE ARN!

Why can’t Etihad open investigation against payment!

[Anant Mehrotra @AnantMehrotra2]

@EtihadHelp My bank’s response is:
“In this case I will recommend to open payment investigation with them as we don't have any transfer with this amount or the transaction code.”

[Anant Mehrotra @AnantMehrotra2]

@EtihadHelp Can you share the transaction proof? Not just transaction ID, I need the transaction receipt.

[Anant Mehrotra @AnantMehrotra2]

@EtihadHelp I did and there is no transaction matching this ID

[Anant Mehrotra @AnantMehrotra2]

@salmaansaied @etihad @EtihadHelp Indeed, and the response on private message is, “check with your bank!”

[Anant Mehrotra @AnantMehrotra2]

@EtihadHelp I have replied to the message and shared the case ID and Refund ID as well.

[Anant Mehrotra @AnantMehrotra2]

@Tesla Let’s do the same run under heavy fog

[Anant Mehrotra @AnantMehrotra2]

Been a while since I last wrote something. I hope you find it helpful and interesting… for all Auto-enthusiasts out there and my fellow readers.
Waiting for your response and chat on comments section!

https://t.co/71iUVsvXOv

[Anant Mehrotra @AnantMehrotra2]

@elonmusk Need the second stalk back please!

[Anant Mehrotra @AnantMehrotra2]

@DrSJaishankar @narendramodi Could you or the External Affairs office please update info on Tourist Visa for Chinese nationals.
In a modern world, it is only natural to have connections and it is quite crushing to realise friends cannot visit.
Sir, you may understand this more than anyone else!
#pray

[Anant Mehrotra @AnantMehrotra2]

@Lufthansa_DE @MilesandMore_DE Did that also and sent out emails to [email protected] but no luck. Was asked by Lufthansa customer service to send email to this address, the only method.
Also got in touch with Technical support through the link you sent above.

[Anant Mehrotra @AnantMehrotra2]

@Lufthansa_DE @MilesandMore_DE been 3 weeks since I am trying for Online Legitimation process. Sent out several emails and 30mins on a call or two - no solution as of today.
Reached out to bank - asked me to contact Lufthansa, but no response.

[Anant Mehrotra @AnantMehrotra2]

@lufthansa #help #CustomerExperience

[Anant Mehrotra @AnantMehrotra2]

Refernznummer: 267135LH