Anderson Kokken

[Anderson Kokken @AndersonKokken]

@MTPHereToHelp Thanks @MTPHereToHelp please install dividers on Aarey Road, major chaos is caused due to Wrong side driving by Bikes/Autorickshaw and few 4 wheelers.
Need to penalize them severely for causing public nuisance.

[Anderson Kokken @AndersonKokken]

Severe Traffic Jam in Aarey Colony, stuck for the past 2 hrs. Need some traffic support from Mumbai traffic Police.
#Mumbaitraffic police #RTOMumbai #Mumbaipolice

[Anderson Kokken @AndersonKokken]

Severe Traffic Jam in Aarey Colony, stuck for the past 2 hrs. Need some traffic support from Mumbai traffic Police.
#Mumbaitraffic police #RTOMumbai #Mumbaipolice

[Anderson Kokken @AndersonKokken]

Flew @airindia from Goa to Mumbai. I was travelling with an infant and 2 year old kid, the overall experience right from interacting with ground staff and inflight Crew support was commendable.. #AIFans #FlyAI

[Anderson Kokken @AndersonKokken]

@nobrokercom @NoBrokerCare @AmitKumarA
I think nobody at nobroker is capable of fixing a simple issue ...rental agreement payment done on 4th Aug and till date the team is working...at thispace it will soon be YESBROKER and NO-NOBROKER

[Anderson Kokken @AndersonKokken]

@nobrokercom rental agreement pending for past 5 days I have a hardcut off to move out from the existing premises, it was promised that the process will happen by Thursday or Friday but it's still in limbo

[Anderson Kokken @AndersonKokken]

@nobrokercom @AmitKumarA
Charges paid but chasing the rental agreement team to get the agreement registered is a herculean task, pls assist as certain decisions were taken based on the eta commitment Pls don't make me regret the choice of @nobrokercom over traditional process.

[Anderson Kokken @AndersonKokken]

@nobrokercom
Extremely poor timeline adherence, can somebody @nobrokercom speed up the process
@nobrokercom rental agreement team

[Anderson Kokken @AndersonKokken]

@AmazonHelp Very poor customer resolution provided by Amazon inspite of the team acknowledging that Amazon delivery agent goofed up and using fake delivery remarks.

[Anderson Kokken @AndersonKokken]

@AmazonHelp @amazonIN poorcustomerservice
Order not delivered by Amazon
Fake update by logistics
Call centre unable to assist.

[Anderson Kokken @AndersonKokken]

@AmazonHelp @amazonIN @AmazonHelp @amazonIN
Can I expect a resolution to the problem and not a resolution as per the agent.
If agent is not empowered is there a supervisor

[Anderson Kokken @AndersonKokken]

@amazonIN wrong item was handed over , itemz worth 30k were incorrectly handed over by senior citizen at hometo the courier guy. #Need them back#support consumer#customercare
#help needed

[Anderson Kokken @AndersonKokken]

@AmazonHelp @amazonIN @AmazonHelp been 4 hrs I am chatting with your team, unfortunately nobody can provide a resolution and are resolving the query as per their convenience...it's this the experience I should expect

[Anderson Kokken @AndersonKokken]

@AmazonHelp @amazonIN @amazonIN @AmazonHelp @AmitAgarwal
Forcefully ending chat and marking it as a resolution doesn't count as customer experience...have a long history with orders and didn't expect Amazon to provide such resolution

[Anderson Kokken @AndersonKokken]

@amazonIN @AmazonHelp @amazonIN who can help in getting the incorrect item picked up during during pickup

[Anderson Kokken @AndersonKokken]

@AmazonHelp @AmazonHelp @amazonIN

I need help but don't think this is heading for a resolution

[Anderson Kokken @AndersonKokken]

@AmazonHelp @amazonIN @AmazonHelp

Not sure this team is able to resolve the issue

[Anderson Kokken @AndersonKokken]

@AmazonHelp @AmazonHelp customer service has been giving a standard reply that item has reached the seller and cannot be given back. I am aware of the fact that if the reverse pick up is done it will go back to seller but I need it back so give me solutions to that, i will arrange pickup.

[Anderson Kokken @AndersonKokken]

@AmazonHelp @amazonIN @AmazonHelp
Looking for a resolution on this, if the resolution provided doesn't meet customer query how do you consider it certain and absolute

[Anderson Kokken @AndersonKokken]

@AmazonHelp @AmitAgarwal pls help here this doesn't happen daily, I can imagine the scale and the effort but need help as it holds emotional value....willing to incur cost if needed to retrieve as it's of utmost emotional value.

[Anderson Kokken @AndersonKokken]

@AmazonHelp Who is talking about a refund please understand the query before actioning the chat, you lack empathy towards the customer.