@BhamCityCouncil when input the change of tenant on your site, why are we not able to do a move out and new move in at the same time? We have to go back and re add property, landlord and agent details. So time consuming! Is this really the only way to do it?
@BhamCityCouncil hi, is anyone manning this number? 0121 808 0075. I need to talk to someone regarding a demand they’ve sent but with no details. Been on hold 40 mins so far…..
@NewhamLondon hi, we’ve received a confirmation of a notice submission from citizen access revenues at your dept. We haven’t submitted anything as are Birmingham based. Who can we call to check this? There is no contact on your email
@BhamCityCouncil I’m trying yet again to speak to someone in the CT dept. I’ve again received a bill which is not mine but I can not get past the automated system. Please can someone call me?
@BhamCityCouncil hello, I need to speak to someone in the CT dept about an incorrect bill . Does anyone actually man the phones anymore as I can only
Get passed around a remote recording and then get cut off.
@BhamCityCouncil hi, for us to be able to notify you of a change of tenants occupancy and landlord liability , are we only able to do this on your online form now?
@sandwellcouncil Thanks. I’ve tried that phone option and still hit the end of options then the phone bot hangs up. I’ll
Try the chat, it would be helpful to be able to talk to an actual person on the phone
@sandwellcouncil is it possible to talk to a person on the phone regarding a liability change? I have tried a few times, hit a brick wall and then the options run out and I’m cut off
@RoyalMailHelp “we’re working hard to help you as fast as we can”. It doesn’t feel like it. Can’t get through on the phone, web complaint form doesn’t work, is this how you deal with customer complaints? Just avoid until they go away?