@mikeachimugu01@Onsogbu Also to mention a particular airpeace S/Manager , She has been amazing in Port Harcourt b4 she was transfered to Lagos . While in Lagos she still resolves problem escalated to her from outside Lagos .
@mikeachimugu01 The agents deliberately avoid using the Intending Pax email /phone number bc he/she may receive information on the cost of the ticket . Which the agent may want to hide from the pax.
But i think the pax should insist ....
@instablog9ja Honestly, Tacha passengers deserve clear communication and proper handling, especially if a delay is anticipated. In case of any delay, report to the NCAA Consumer Protection desk. so it’s properly addressed in real time.