Just received an order worth £60 from boots. All items from cosmetic sets loose in box , one damaged item worth £15 . Called customer services and was offered £5 refund (insult) or I have to return to a store (defeats the object of ordering on line) won't be using again.
@TUIUK I have already done this and keep being told it is awaiting approval ( even though I was told it was approved) totally unacceptable . I have asked to be called ASAP or I will be taking legal advice
@TUIUK Well I wish you would! I was told on Tue morning I would receive a link within 72 hrs to arrange one of the refunds! not had anything and it's over 72 hours. I was supposd to receive a call before 1.30 pm on Tuesday- nothing! I have emailed twice - nothing. Appalling!
Tui customer service is atrocious I made a complaints 28 days ago and still haven't heard anything (1 issue has been going on for over 2 years and still not resolved ). AVOID USING TUI we've booked our next 2 holidays with jet 2
@Airbnb absolute joke. Offer to look into the situation and still same reply. As previous,host cancels can't provide like for like ends up costing us more to book away from airbnb.AVOID AIRBNB not worth the hassle
Avoid @airbnb host I had booked with cancelled at very short notice (we had paid in full) . Air bnb offerd us £95 if we rebook with them but they can't find us like for like booking. Never used them before and will never use again. AVOID AIRBNB
Very disappointed in @Virgin my 80 year old mum rec'd a letter she has to upgrade her box or could lose Services. I rang up & told she will have to pay for an engineer (as having parkinsons means she cant go to the door for delivery of the box so would need delivery and connect)