Andrea P. Howe

Co-author w/ @CharlesHGreen of The Trusted Advisor Fieldbook (Wiley, 2012). Creator, The Get Real Project. Mosaic artist on the side; dance enthusiast.

[Andrea P. Howe @AndreaPHowe]

Dear Twitter, it's not you, it's me. There’s no easy way to tell you that I’m breaking up with you. Why, you ask? So that I can better manage the overwhelm and distraction that seems to come with social media these days.

[Andrea P. Howe @AndreaPHowe]

In the meantime, I’ll keep writing Weekly Tips (https://t.co/9eOuvZClLr). Keep it real while I’m gone!

[Andrea P. Howe @AndreaPHowe]

Dear Twitter, it's not you, it's me. There’s no easy way to tell you that I’m breaking up with you. Why, you ask? So that I can better manage the overwhelm and distraction that seems to come with social media these days.

[Andrea P. Howe @AndreaPHowe]

I’m doubling down on real conversations and real connections instead. Maybe it’s a temporary “pause” to see other people (LinkedIn is looking good these days); maybe it’s a forever kind of thing. Time will tell.

[Andrea P. Howe @AndreaPHowe]

@htglaser Thanks for the shout out! It’s good to be in the company of like-minded people when it comes to stuff like this.

[Andrea P. Howe @AndreaPHowe]

As an aspiring #trustedadvisor, you generally pick up on your clients' subtle cues, and you know not to ignore them. Or do you? https://t.co/lXKH0CqfbV #getreal #communication

[Andrea P. Howe @AndreaPHowe]

You CAN tune into others and adjust your approach without compromising your integrity. https://t.co/YeweXvA8ao #getreal

[Andrea P. Howe @AndreaPHowe]

Sometimes the most important reminders are just plain fundamental ones that help us do the basics really well. https://t.co/50mk3Q0zAs #getreal

[Andrea P. Howe @AndreaPHowe]

Like static on a radio station, that little internal voice interferes with our ability to tune in. https://t.co/fIXRtqbC7E #listening

[Andrea P. Howe @AndreaPHowe]

Do you ever succumb to the self-orientation trap? https://t.co/rcmEZEJTMZ #salesprocess #sales

[Andrea P. Howe @AndreaPHowe]

Weekly Tip 252: The story of Harold, a client for life https://t.co/qpAOvmcVw0 #getreal #relationships

[Andrea P. Howe @AndreaPHowe]

Most services professionals tie their value to their expertise. While that makes sense, it'll stop you short if you're aiming to be a trusted advisor. https://t.co/ajpvITjTmz #getreal

[Andrea P. Howe @AndreaPHowe]

The right question at the right time for the right reasons can be a stroke of brilliance that truly helps your client. https://t.co/UIC0BAlKyt #getreal

[Andrea P. Howe @AndreaPHowe]

Omnicom's Unit7 offers a compelling example. https://t.co/1siFVHekNJ #getreal

[Andrea P. Howe @AndreaPHowe]

Why is being right a lot of the time a problem? https://t.co/mkyG3oXYPS #getreal #trustedadvisor

[Andrea P. Howe @AndreaPHowe]

Want to create a trust-based culture? Get qualitative feedback. Interview clients, talk to vendors, and make it safe for employees to be candid about their experience of the organization. https://t.co/cdXtzshD1D #getreal

[Andrea P. Howe @AndreaPHowe]

This week's challenge: Focus on being empathic in all your interactions. Easier said than done. https://t.co/B4N0BTlYZI

[Andrea P. Howe @AndreaPHowe]

Key lessons on how NOT to build #trust--as exemplified with a recent banking experience. https://t.co/QZF3YMBOcw #getreal

[Andrea P. Howe @AndreaPHowe]

Remember that your impatience is a big red flag signaling your own high self-orientation, so do what's needed to manage that. https://t.co/edWV3gBhCA #getreal

[Andrea P. Howe @AndreaPHowe]

If a client is grieving, speak the #truth. Be willing to acknowledge that things are not OK. https://t.co/fDJfWRGjar

[Andrea P. Howe @AndreaPHowe]

See the benefit of OOMs but not wanting to have way too many impersonal auto-replies? Here are some ways to turn obstacle into opportunity: https://t.co/mRSa2az3Fj #getreal #communication #relationships