Civil Engineer, Vice President, Kennedy Jenks, Kings, Chargers and Padres fan, and co-author of The Art of Selling Rocket Science books with Charles McIntyre.
@MitchyGallo Eye rolling is a sign of contempt - pure and simple. You can Google it. I outlawed it in my household, and when I see it at work, I crush it. No room for that anywhere.
@ZachMercurio By now you're aware I'm a fan of your work. Thought occurred to me - not only do employees want to matter. So do clients and customers. At the core of superior service is that clients matter to successful businesses.
Technical skills make you capable. Human skills make you valuable.
People can’t benefit from what you know how to do if they don't want to be around you.
@tom_peters@ZachMercurio Have been thinking of connecting you both. Tom’s recurring theme of kindness and Zach’s work on mattering seem like natural fit.
Excited to be speaking at the Mattering Summit this May (and am more excited that a mattering summit exists!).
Register here: https://t.co/bQ6rk0xtN5
#mattering
@Berger_BYTES Growing up just west of Rochester, NY it was fun to listen to Maple Leaf games on transistor radio, and hearing about the Mahovlich brothers.