Andrew Buttery

A happily married Headteacher, with two wonderful children.
All views are my own...

[Andrew Buttery @AndrewButtery3]

@JoeAlderson1982 @TUIUK Inline with ABTA’s advice, I would like to make it clear that we are travelling under ‘protest’.
I have also noticed that the misleading pricing has been removed from TUI’s app.  This strongly suggests that TUI have attempted to rectify the practices that I have highlighted.

[Andrew Buttery @AndrewButtery3]

Oh dear @TUIUK, this is against the law. I’m looking forward to finding out what ABTA and my solicitor think about this…

[Andrew Buttery @AndrewButtery3]

@JoeAlderson1982 @TUIUK Following a complete lack of communication from TUI, I have contacted ABTA - please see the screenshot below.

I would like to stress that I will be continuing to follow up this complaint after our holiday has taken place.

[Andrew Buttery @AndrewButtery3]

As each day passes I become more concerned by @TUIUK’s business model - still no response by email!

[Andrew Buttery @AndrewButtery3]

@TUIUK @MartinSLewis Still no email response from @TUIUK!
@MoneySavingExp @SimonCalder @MartinSLewis

[Andrew Buttery @AndrewButtery3]

@TUIUK Still no email response or phone call from @TUIUK - I’ve attached screenshots of today’s false advertising/marketing. Once again, please note the instantaneous change in pricing as reflected in the time that the screenshots were taken.
@MartinSLewis, what are your thoughts?

[Andrew Buttery @AndrewButtery3]

@TUIUK I understand that prices can change etc. however, these prices have been the same for a number of days. They change by almost £2000 in a matter of seconds; please note the time on the screenshots. @SimonCalder, what do you think of this from @TUIUK?

[Andrew Buttery @AndrewButtery3]

@TUIUK Just to make it clear @TUIUK, do you think it's fair to justify a price difference of £1,940.82? Please see the screenshot below.
I'm also still waiting for an email response or a call from your pricing team regarding this matter…

[Andrew Buttery @AndrewButtery3]

@TUIUK Dire Message sent - I look forward to receiving a response…

[Andrew Buttery @AndrewButtery3]

@TUIUK, could you please explain why promised return calls haven’t happened; requested transcripts of calls haven’t been sent and why there is total lack of a response to emails sent to [email protected]?

[Andrew Buttery @AndrewButtery3]

@SimonCalder We have been left stranded in Prague following the cancellation of our @Ryanair flight to Manchester. What advice could you give us @SimonCalder?

[Andrew Buttery @AndrewButtery3]

@SimonCalder @Ryanair @SimonCalder and @Ryanair are you aware of potential scammers using the @HelpDe_ji handle below?

[Andrew Buttery @AndrewButtery3]

@SimonCalder We have been left stranded in Prague following the cancellation of our @Ryanair flight to Manchester. What advice could you give us Simon?

[Andrew Buttery @AndrewButtery3]

@HelpDe_ji The DM function is not working - what can I do?

[Andrew Buttery @AndrewButtery3]

@Bex10707061271 @Ryanair What a nightmare - our flight was cancelled yesterday evening, and we now have no idea when/how we can get back to Manchester… @SimonCalder @Ryanair @RyanairPress

[Andrew Buttery @AndrewButtery3]

@RyanairPress We have been left stranded in Prague following the cancellation of our flight to Manchester. Is there a number we could call to discuss our options?

[Andrew Buttery @AndrewButtery3]

@CTRLFC An eloquent investor with a clear passion and love for @CTRLFC - the future is looking brighter!

[Andrew Buttery @AndrewButtery3]

@strictlyrhythm Sunkids Featuring Chance – Rise Up!