Andrew Dark

Executive Chairman of Miura Systems, CEO Displaydata (formerly ZBD Displays), Former Non Executive Director Paysafe Group PLC; Director of New Era Digital

[Andrew Dark @AndrewDark1]

@caresupport9635 you wrote me threatening my insurance policy. It's impossible to contact you via the Web or app or by replying to your email. Your app wants continual access to my location even when I am not driving. I do not use location unless I am driving-to support the app

[Andrew Dark @AndrewDark1]

So @HastingsDirect proving to be horrendous to deal with. They email re my policy from a no reply email address.From their website I choose contact, only done via app. Open app, says install app,sends me to play store,already installed,press open and back to install app. Repeat

[Andrew Dark @AndrewDark1]

Anyone have any tips for trying to amend a @thetrainline booking? Get all the way to select new dates and then "Sorry an error occurred. Please retry". Needless to say retrying simply generates the same error

[Andrew Dark @AndrewDark1]

@VodafoneUK @VodafoneGroup When can you come and collect.your kit, reinstate my @bt_uk service and recompense me for the hours of talking to your help services, running your pointless diagnostic apps and for all the downtime?

[Andrew Dark @AndrewDark1]

So @VodafoneUK doesn't permit screenshots of spinning relentlessly with benal staternents such as "its taking a little longer to connect you". 40 minutes and counting. What constitutes long?

[Andrew Dark @AndrewDark1]

@VodafoneUK Great work for premium broadband.

[Andrew Dark @AndrewDark1]

Watch out ig thinking of a switch to Vodafone broadband. Undertook this 10 days ago. Connection bounces sub 1MBPS to 100. Wifi coverage less than half the house. Promised boosters not arrived despite promise of 24 hrs. Totally crap and without coverage no ability to resolve

[Andrew Dark @AndrewDark1]

1 hour of meaningless exchanges with @British_Airways call centre. "We have cancelled your flight and you will not meet any of your next 12 day schedule." A few years ago it would have been... "apologies, but we have you re routed on a Lufthansa flight and you'll be 10 mins late"

[Andrew Dark @AndrewDark1]

So @British_Airways will sell an around the world ticket but be willing to cancel a leg, in my case the first shorthaul leg, and compromise the whole trip. @traveloneworld . Not sure anyone could really believe that this is a genuine offer?

[Andrew Dark @AndrewDark1]

So @British_Airways will sell an around the world ticket but be willing to cancel a leg, in my case the first shorthaul leg, and compromise the whole trip. @traveloneworld . Not sure anyone could really believe that this is a genuine offer?

[Andrew Dark @AndrewDark1]

What a shower @British_Airways Round the world ticket, BA lifetime Gold and have jist been told that my first leg to Germany is canclled and effectivley to get stuffed. "Gold membership means priority boarding. I'm reading from the BA website tight now"

[Andrew Dark @AndrewDark1]

What a shower @British_Airways Round the world ticket, BA lifetime Gold and have jist been told that my first leg to Germany is canclled and effectivley to get stuffed. "Gold membership means priority boarding. I'm reading from the BA website tight now"

[Andrew Dark @AndrewDark1]

Does anyone have the shortcuts to @British_Airways to claim refunds and substantial consequential losses?

[Andrew Dark @AndrewDark1]

What a shower @britishairways. Round the world ticket, BA lifetime Gold and have jist been told that my first leg to Germany is canclled and effectivley to get stuffed. "Gold membership means priority boarding. I'm reading from the BA website tight now"

[Andrew Dark @AndrewDark1]

Face masks aside @British_Airways, been qt a stabd at T3 now for over 45 minutes. No stairs, no luggage unloading, no information? Awful.

[Andrew Dark @AndrewDark1]

So leaving Portugal ( no face masks required) on a @British_Airways flight to the UK ( no face masks required) but being told that face masks are mandated on board. Anyone at @British_Airways want to explain?

[Andrew Dark @AndrewDark1]

@1958Hate @British_Airways Is this a Faro, BA maverick making specific rules? Or that @Finnair is operating these flights?

[Andrew Dark @AndrewDark1]

@1958Hate @British_Airways But under whose laws? What Government required you yo do this?

[Andrew Dark @AndrewDark1]

@AffinityWater @thameswater Is this secure ?

[Andrew Dark @AndrewDark1]

Another utility issue. We get billed by @AffinityWater for waste despite having a septic tank. They tell us that they do this on instruction from @thameswater. Thames tell us to talk to Affinity who send us back to Thames. Next stop lawyers and damages

[Andrew Dark @AndrewDark1]

Having griped about other utility companies a big shout to @AffinityWater . Fast efficient and polite customer service - brilliant. Please go fix @SSE - 4 weeks and goodness knows how many hours of holding to sort gas and electricity - to no avail - awful