Andrew Jackson

An East Midlander in London with a love for music; likes tech, media, cycling, food and the occasional rant. A liberal and not a dead $20 bill. Views are my own

[Andrew Jackson @andrewjackson]

@RoyalMail would like to complain about the driver causing damage to neighbours property

[Wild Hornets @wilendhornets]

Hi @FoxNews — small clarification.

We appreciate that international media such as FOX News highlight the effective work of interceptor drones. The footage shown in this segment features STING — a Ukrainian interceptor drone developed by engineers at Wild Hornets and used by Ukrainian air defense units to destroy Shahed-type drones.

This result is the outcome of a long and difficult path taken by Wild Hornets engineers together with Ukrainian soldiers, and we would be grateful if these achievements remained properly credited.

We also deeply appreciate all the support we receive and are very grateful for the trust people place in our work.

You can see more interception footage and feedback from Ukrainian soldiers on our page.

More about STING:
https://t.co/B4atGFnIbA

[Andrew Jackson @andrewjackson]

@GWRHelp AND you no longer send a calendar appointment in the email

[Andrew Jackson @andrewjackson]

@GWRHelp where is the "add another journey" button when buying tickets on the new website via mobile?

[Andrew Jackson @andrewjackson]

@GWRHelp AND the "upgrade to first class" pops up _every_ time

[Andrew Jackson @andrewjackson]

@GWRHelp I book a week's worth of journeys at a time, so far from this upgrade making the user experience better it now takes me 5x longer to book tickets. And no doubt I'll hit a debit card use cap?

[Andrew Jackson @andrewjackson]

@GWRHelp I have them in my email inbox. Feedback to the UX team that this is a poor user journey to promise something in the app and then not be able to deliver on

[Andrew Jackson @andrewjackson]

@GWRHelp I knew this was going to happen but why give the impression that tickets before 24th are available somewhere?

[Andrew Jackson @andrewjackson]

@EatYourOwnEars @MydSound @edbangerrecords Do you have set times for tomorrow night?

[Andrew Jackson @andrewjackson]

@vaillantlive a purpose a built venue. And no cloak room. WTF.

[Andrew Jackson @andrewjackson]

@easyJet anything you can do to message a passenger who picked up an identical bag of mine at Bristol airport, took ours and left theirs on the belt? I have photo of the tag of the bag they left. Baggage help tried calling but they didn't answer.

[Andrew Jackson @andrewjackson]

@WhichUK same olive oil, two very different reviews. With such inconsistency should your panelists judgement be trusted?

[Andrew Jackson @andrewjackson]

@GWRHelp if I have two singles for travel this morning, one outbound advanced and one anytime return, how should I apply for a refund for the return leg because I chose not to travel when my outbound leg was disrupted?

[Andrew Jackson @andrewjackson]

@RoyalMailHelp is this account still alive? I have an issue with a collection which happened but have received an email saying it failed. The tracking ID says it's waiting to be posted.

[Andrew Jackson @andrewjackson]

@GWRHelp will the 09:19 from NBY to PAD still be running this morning?

[Andrew Jackson @andrewjackson]

@WhichUK thanks for the reviews of camping gas stoves in this week's newsletter - perfect prep for the festival season. However, is your 'great value' rated @vango stove one listed for product recall? https://t.co/euXJHkIUdd

[Andrew Jackson @andrewjackson]

@GWRHelp I'd have missed the train if that was the required remedy

[Andrew Jackson @andrewjackson]

@GWRHelp what do we do if we get to the ticket barriers and the app won't load?

[Andrew Jackson @andrewjackson]

@GWRHelp The ticket office is the other side of the tracks. I've seen people being refused entry to an imminently departing train because the app conks out and they can't find the email confirmation. The app needs to be reliable if you people are going to trust mobile ticketing.