@asda@AsdaServiceTeam you’re happy to overcharge your customers for orders they have waited a long time but can’t answer the phone or response? Is this your reaction and support during these times???
@inthestyleUK terrible terrible terrible. Avoid ordering at all costs. Awful customer services, awful quality, refuse to help. Happy to take money but no responsibility! Stay away from @inthestyleUK
@cindersluce@Andri_Ch@CrazyBearGroup They could be in breach of various sections of The Consumer Rights Act 2015, namely sections 62 & 63. Also look at Part 1 of Schedule 2. Could also have breached The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
@CrazyBearGroup Appaling customer service!!! Withholding £120 deposit of mine for cancelling dinner Sunday evening because there was 6” of snow and we were unable to travel!!!! It was UNSAFE- roads were closed???
To all my friends/ colleagues- don’t ever use this chain!!!!
@CrazyBearGroup WARNING - Don't buy a Crazy Bear tea voucher. They have zero customer service and are rude. Tried to defer to a different date due to the snow & they refused. Restrictive T&C's. Once they have your money they don't give a damn about you. BE WARNED
Beware of vouchers at @CrazyBearGroup had to cancel because of weather yesterday and were told many had cancelled and to email about extensions to vouchers now told the directors decided no extensions so out of pocket and tough guess there were many in same boat yesterday
@CrazyBearGroup refusing to refund £175 due to cancellation because of snow. I am complaining to the Competition and Markets Authority (a consumer rights body) form available here —> https://t.co/7fLx2qI38a